# Receptionist/Administrator > NHS job listing from Job Clerk for Chesterfield Royal Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistadministrator/cf672c2f-c129-498f-9206-62b987a80904 - **Markdown:** https://www.jobclerk.com/job/receptionistadministrator/cf672c2f-c129-498f-9206-62b987a80904.md ## Summary - **Status:** Live - **Employer:** Chesterfield Royal Hospital NHS Foundation Trust - **Location:** Chesterfield Royal Hospital - **Workplace type:** onsite - **Profession:** Receptionist - **Salary:** £24,853.00 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 29 hours per week (Various) - **Closing date:** 2026-10-31T23:59:00.000Z - **Posted:** 2026-10-15T09:40:51.040Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Derbyshire/Heanor/Chesterfield_Royal_Hospital_NHS_Foundation_Trust/Admin_Clerical/Admin_Clerical-v8297776 - **Application URL:** https://apps.trac.jobs/job-advert/8297776?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.chesterfieldroyal.nhs.uk ## Job Content ### Job overview An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part-time Receptionist/Administrator to work within in our busy medical practice based at our Heanor Practice. - 1 x 23 hours Receptionist The successful candidate should have: - GCSE in Maths & English grade C or above. - Basic IT skills. - Experience of working with the public, preferably in a reception environment. - Understand basic office procedures with some knowledge of SystmOne. ### Main duties of the job - Ensuring reception is manned at all times - Maintaining and monitoring the Practice appointments system - Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional, - All reception administration is processed in a timely manner - Processing and distributing incoming (and outgoing) mail - Taking messages and passing on information. - Filing and retrieving paperwork. - Processing repeat prescriptions in accordance with Practice guidelines. - Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures - Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers. - Clearing and re-stock consulting rooms as required. - Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning. - Monitoring of stationery and other supplies. - Dealing with clinical waste (including removal to designated area - Keeping the reception /office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter. ### Detailed job description and main responsibilities To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers. Please see the attached job description for a full breakdown of the duties and responsibilities. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Working with the public. - Understanding of back office functions **Desirable** - Telephone call handling experience - Understanding of patient confidentiality and iGPR ### Personal Attributes **Essential** - Adaptable to change. - Friendly but professional approach. - Good time management. - A willingness to strive for excellence and train in all aspects of the team - Flexible approach to cross site working. ### Skills and Knowledge **Essential** - Good team working skills - Effective time management skills - Ability to work independently following verbal or written instructions - Understanding of Subject Access Requests and other types of from patients and / or outside agencies. - Understanding of referral process for patients from primary to secondary care. - Clear communication skills. **Desirable** - Understanding the issues around safeguarding and patient confidentiality - GDPR knowledge - Knowledge of searches within SystmOne . - Ability to action team tasks. - Knowledge of appointment process. - Use of SMS systems. - Use of admin email. ### Qualifications and Training **Essential** - GCSE in Maths & English Grade C or above - ECDL or equivalent **Desirable** - NVQ or equivalent in Customer Care - Formal training in a public facing environment - Knowledge of GP computer systems, preferably SystmOne ## Documents - [applicant guidance (pdf, 231.5kb)](https://www.healthjobsuk.com/documents?edoc=2457) - [our full people plan (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2756) - [hello my name is....... 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