# Receptionist/Administrator > NHS job listing from Job Clerk for Operose Health. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistadministrator/c347505a-beac-422d-804c-37e39e24a93e - **Markdown:** https://www.jobclerk.com/job/receptionistadministrator/c347505a-beac-422d-804c-37e39e24a93e.md ## Summary - **Status:** Live - **Employer:** Operose Health - **Town:** Nottingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Salary:** £24,960 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-08-16T23:59:00.000Z - **Posted:** 2026-07-17T13:17:06.883Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0327-26-0282?employerCode=E0327 - **Application URL:** https://www.applygateway.com/apply?JobId=1527765259&supplierId=153&utm_campaign=NHSJobs&utm_source=supplier ## Job Content ### Job summary Job title: Receptionist/Administrator Location: CGH Partnership, Basingstoke Salary: £24,960.00 Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. ### Main duties of the job The Receptionist/Administrator role at Operose Health involves responding to patient queries, managing appointment requests, signposting patients to services, maintaining patient records and confidentiality, scanning and coding clinical correspondence, processing prescription requests, and utilising information systems to support workflow processes. The position requires reception or customer care experience, excellent communication skills, basic PC skills including Word and Excel, and the ability to work within processes and maintain confidentiality and data security. Previous NHS experience is welcome but not essential. The role supports the delivery of great primary care by improving access, outcomes, and patient experience, embedded in the company's values of care, ambition, resourcefulness, and excellence. ### About us Operose Health is a provider of local primary care services delivered at scale. Dedicated to improving access, outcomes, and patient experience, Operose Health empowers its employees to excel and embody the values of caring, ambition, resourcefulness, and excellence. The company's environment encourages compassion, understanding, and open-mindedness to support and empower healthier futures for individuals. Through determination and a passion for transforming patient experiences, Operose Health continually redefines primary care, emphasizing creativity, agility, and lifelong learning. The company strives to offer the best care possible for patients, employees, and NHS partners, fostering opportunities for specialisation and development within its expansive structure. ### Details - Date posted: 17 July 2026 - Pay scheme: Other - Salary: £24,960 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 1527765259 - Job locations: Operose Health, Basingstoke, RG22 4EH, United Kingdom ### Job responsibilities Job title:Receptionist/Administrator Location:CGH Partnership, Basingstoke Salary:£24,960.00 Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: - Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality. - Emailing, scanning and coding clinical correspondence. - Processing prescriptions requests. - Utilising other information systems to support efficient workflow processes. Ideal Candidate: What we look for in new colleagues: - Reception or customer care experience is essential as well as an excellent communicator both spoken and written. - Must have basic PC skills such as Word, Excel and email. - Able to work within processes, procedures and maintain confidently and data security. - Previous experience of working in the NHS is welcome but not essential. Package Description: How well support you: - 27 days annual leave plus bank holidays pro rata. - Access to our bespoke learning management system and annual formative clinical assessments to support competency development. - The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. - Car benefit scheme specialising in electric vehicles. - Cycle to work scheme. - Travel season ticket loans - Discount cards. - Employee wellbeing services including free yoga videos and employee wellbeing app. ## Person Specification ### Qualifications **Essential** - Reception or customer care experience, excellent communication skills, basic PC skills (Word, Excel, email), ability to maintain confidentiality and data security. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.