# Receptionist/Administration Assistant

> NHS job listing from Job Clerk for Mersey Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionistadministration-assistant/5d2427ce-3b10-4edb-a6f2-36af8f2b4059
- **Markdown:** https://www.jobclerk.com/job/receptionistadministration-assistant/5d2427ce-3b10-4edb-a6f2-36af8f2b4059.md

## Summary

- **Status:** Live
- **Employer:** Mersey Care NHS Foundation Trust
- **Location:** Hollins Park Hospital
- **Workplace type:** onsite
- **Profession:** Administrative assistant
- **Grade:** Band 2
- **Salary:** £25,272 per annum pro rata
- **Contract type:** Bank
- **Employment type:** Flexible working - As and When Required
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-09-07T00:01:05.588Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/various/Mersey_Care_NHS_Foundation_Trust/Administrative_Clerical/Administrative_Clerical-v8273533
- **Application URL:** https://apps.trac.jobs/job-advert/8273533?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.merseycare.nhs.uk

## Job Content

### Job overview

Bank | Various Community Locations/ Services as needed.

We are seeking motivated and organised administrators to join our Temporary Staffing Bank. This is an excellent opportunity for individuals looking for flexible working arrangements while supporting a wide range of services.

As a Bank Administrator, you will provide essential adhoc support, helping services maintain effective operations.

### Main duties of the job

Booking and managing appointments.

Processing referrals and updating patient records.

General administrative and clerical duties.

Reception duties.

Answering telephone enquiries professionally and efficiently.

Managing electronic and paper-based information systems.

Supporting teams with correspondence, data entry and records management.

### Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Standard keyboard skills

### Values

**Essential**

- Continuous improvement – committed to making improvements to our services for the benefit of all.
- Accountability – taking ownership to anticipate, develop and deliver high quality care.
- Respect – how we treat others in an inclusive and supportive way.
- Enthusiasm – demonstrate our passion and pride for what we do and how we do it.
- Support – actively supporting others with compassion and courage.

### Qualifications

**Essential**

- GCSE or NVQ2 or equivalent experience

**Desirable**

- Customer Service Qualification

### Knowledge/Experience

**Essential**

- IT Literate
- Proven experience of word processing, spreadsheet, and email software
- Experience of using patient administrative systems
- Effective communication and interpersonal skills including telephone skills and face to face communication
- Experience of general administration office skills – filing, photocopying, faxing, note taking
- Experience of working to conflicting demands and work effectively within teams
- Ability to work in a confidential and sensitive manner
- Ability to plan, prioritise and schedule own work
- Able to work flexibly in accordance with service needs
- Experience of handling cash/raising invoices relating to patient charges
- Good organisational skills
- Ability to work without supervision

## Documents

- [jd (pdf, 568.5kb)](https://www.healthjobsuk.com/documents?vdoc=10589092)
- [risk id (pdf, 392.6kb)](https://www.healthjobsuk.com/documents?vdoc=10589093)
- [employee benefits (pdf, 950.7kb)](https://www.healthjobsuk.com/documents?edoc=2853)
- [a great place to work (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=1400)
- [your recruitment journey (pdf, 291.0kb)](https://www.healthjobsuk.com/documents?edoc=2941)
- [our people promise and charter (pdf, 5.8mb)](https://www.healthjobsuk.com/documents?edoc=2513)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.