# Receptionist/Admin Assistant > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistadmin-assistant/d0b51b6c-2077-41a1-91ec-f69c4e3226b5 - **Markdown:** https://www.jobclerk.com/job/receptionistadmin-assistant/d0b51b6c-2077-41a1-91ec-f69c4e3226b5.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday - to be flexible for needs of the service between the hours of 8.00-18.00) - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-24T10:13:06.259Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stoke_on_Trent/University_Hospitals_North_Midlands_NHS_Trust/Therapies/Therapies-v8098346 - **Application URL:** https://apps.trac.jobs/job-advert/8098346?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations Therapies Receptionist/Administration Assistant Full-Time 37.5hrs An exciting opportunity has arisen within the Therapies Department. We are looking to appoint an enthusiastic Receptionist/Administration Assistant who is reliable and willing to learn, to join an efficient and highly motivated administration & clerical team. The successful candidate will work within a busy and challenging environment therefore you must be confident, a good team player and have the ability to work well under pressure.  Excellent communication and organisational skills are essential as is the ability to prioritise effectively whilst using initiative. ### Main duties of the job This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients. The post holder will need to have good IT skills. The ideal person will be dynamic, able to think on their feet and  prioritise their work load according to the needs of the department. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships. If you are successful, you will be greeting and booking in new arrivals to  the Therapies outpatient department, ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly, courteous atmosphere for our patients, the general public, other staff and contacts external to the Trust at all times. ### Detailed job description and main responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations Therapies Receptionist/Administration Assistant Full-Time 37.5hrs An exciting opportunity has arisen within the Therapies Department. We are looking to appoint an enthusiastic Receptionist/Administration Assistant who is reliable and willing to learn, to join an efficient and highly motivated administration & clerical team. The successful candidate will work within a busy and challenging environment therefore you must be confident, a good team player and have the ability to work well under pressure. Excellent communication and organisational skills are essential as is the ability to prioritise effectively whilst using initiative. ## Job Description This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients. The post holder will need to have good IT skills. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the department. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships. If you are successful, you will be greeting and booking in new arrivals to the Therapies outpatient department, ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly, courteous atmosphere for our patients, the general public, other staff and contacts external to the Trust at all times. ## Responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. ## Person Specification ### Experience **Essential** - - Admin/Clerical background - - Experience of working in a reception area/dealing with public in a similar role. **Desirable** - - Previous reception duties in a health care setting - - Knowledge of the hospital systems - careflow, iPortal etc ### Qualifications **Essential** - - Evidence of good numeracy & literacy, equivalent to functional skills level 2 or Grade C/4 in English & maths - Proficient in the use of microsoft office, word, excel & outlook ### Knowledge, Skills & Training **Essential** - Experience in dealing with a difficult situation both face to face and by telephone ## Documents - [jd / ps (pdf, 630.2kb)](https://www.healthjobsuk.com/documents?vdoc=10392223) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.