# Receptionist/Admin Assistant

> NHS job listing from Job Clerk for Cornwall Partnership NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionistadmin-assistant/17c6c8d8-beca-422e-8fd4-6005871f32ac
- **Markdown:** https://www.jobclerk.com/job/receptionistadmin-assistant/17c6c8d8-beca-422e-8fd4-6005871f32ac.md

## Summary

- **Status:** Live
- **Employer:** Cornwall Partnership NHS Foundation Trust
- **Town:** Bodmin
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Pro Rata
- **Contract type:** Permanent
- **Employment type:** Part time - 15 hours per week (Monday & Tuesday 8.45 a.m. - 5.00 p.m.)
- **Closing date:** 2026-06-21T23:59:00.000Z
- **Posted:** 2026-06-05T10:21:49.285Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/St_Austell/Cornwall_Partnership_NHS_Foundation_Trust/Mid_AMH_DOPMH_Admin_Team/Mid_AMH_DOPMH_Admin_Team-v8030367
- **Application URL:** https://apps.trac.jobs/job-advert/8030367?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cornwallft.nhs.uk

## Job Content

### Job overview

We have an exciting opportunity for a cheerful, friendly and patient focused individual to join our team of experienced and efficient Receptionist/Admin Assistants and the wider administrative and clerical team at Alexandra House, St Austell supporting the Restormel Community Mental Health Team and Dementia in Older People's Mental Health Service.   The post holder should demonstrate a caring and sensitive approach to their work and be able to communicate clearly and professionally with colleagues, patients, carers, the general public and representatives from other hospitals and organisations.  This is a part-time post working 15 hours per week, Monday & Tuesday 08:45 to 17:00

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

### Main duties of the job

The post holder will be required to provide a comprehensive service as part of the administration team, the Receptionist/Admin Assistant will provide the public face of the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH) assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems, with a high degree of accuracy, always ensuring efficient and effective levels of service, on a daily basis.

There will be extensive liaison with service users, GP’s, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.

### Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

## Job Details

We have an exciting opportunity for a cheerful, friendly and patient focused individual to join our team of experienced and efficient Receptionist/Admin Assistants and the wider administrative and clerical team at Alexandra House, St Austell supporting the Restormel Community Mental Health Team and Dementia in Older People's Mental Health Service. The post holder should demonstrate a caring and sensitive approach to their work and be able to communicate clearly and professionally with colleagues, patients, carers, the general public and representatives from other hospitals and organisations. This is a part-time post working 15 hours per week, Monday & Tuesday 08:45 to 17:00

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

Cornwall Foundation Trust

Royal Cornwall Hospitals NHS Trust

Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

## Job Description

The post holder will be required to provide a comprehensive service as part of the administration team, the Receptionist/Admin Assistant will provide the public face of the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH) assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems, with a high degree of accuracy, always ensuring efficient and effective levels of service, on a daily basis.

There will be extensive liaison with service users, GP’s, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.

## Responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

## Person Specification

### Skills and Aptitude

**Essential**

- Good written communication skills including spelling, grammar and attention to detail
- Excellent knowledge and use of Microsoft - Outlook, Excel, Word

### Qualifications and Experience

**Essential**

- RSA III Word-Processing or equivalent qualification or experience
- GCSE English and Maths or equivalent qualification
- Previous clerical/admin/reception experience
- NVQ Level 3 in Business Administration or Customer Service or relevant equivalent experience

**Desirable**

- Experience of providing administrative support within a healthcare setting

## Documents

- [autism support (pdf, 38.0kb)](https://www.healthjobsuk.com/documents?edoc=977)
- [dyslexia support (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1833)
- [parental entitlement (pdf, 300.0kb)](https://www.healthjobsuk.com/documents?edoc=1834)
- [functional requirements (pdf, 307.1kb)](https://www.healthjobsuk.com/documents?vdoc=10317780)
- [receptionist/admin assistant (pdf, 616.3kb)](https://www.healthjobsuk.com/documents?vdoc=10317779)
- [recruitment complaints policy (pdf, 113.4kb)](https://www.healthjobsuk.com/documents?edoc=976)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
