# Receptionist > NHS job listing from Job Clerk for Cygnet Health Care. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/ea6aecf6-5b15-4303-b770-a6ec6cd78a59 - **Markdown:** https://www.jobclerk.com/job/receptionist/ea6aecf6-5b15-4303-b770-a6ec6cd78a59.md ## Summary - **Status:** Live - **Employer:** Cygnet Health Care - **Town:** Darlington - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Salary:** £28,050 to £28,050 a year - **Contract type:** Fixed-Term - **Employment type:** Full-time - **Closing date:** 2026-07-16T23:59:00.000Z - **Posted:** 2026-06-16T16:23:02.776Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0233-26-1268?employerCode=E0233 - **Application URL:** https://cygnetheal th.wd3.myworkdayjobs.com/Cygnet/job/Cygnet-Raglan-House-B66-3ND/Receptionist_JR2504/apply?source=NHS+Jobs+v3&campaign=vacancyposter ## Job Content ### Job summary Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House. Please note: This role is a 12-month fixed-term contract covering maternity leave. At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Raglan House: Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. ### Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. ### About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. ### Details - Date posted: 16 June 2026 - Pay scheme: Other - Salary: £28,050 to £28,050 a year - Contract: Fixed term - Duration: 12 months - Working pattern: Full-time - Reference number: VP737C139D - Job locations: Smethwick, B66 3ND, United Kingdom ### Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House. Please note: This role is a 12-month fixed-termcontract covering maternity leave. At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Raglan House: Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. Your day-to-day at Cygnet Raglan House: - Provide a professional, welcoming reception experience - Greet visitors & notify the appropriate member of staff of their arrival - Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately - Answer & transfer all incoming calls & take messages where appropriate - Sort & distribute post - Assist with general office duties as required - Keep the reception area clean & tidy - Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? Well offer you - Salary: £28,050 per annum - Strong career progression opportunities - Expert supervision & support - Employee referral scheme - Pension scheme You are... - An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector. - Organised, naturally helpful & a good multi-tasker - Computer literate including Windows/Word/Excel/Outlook or equivalent - Knowledgeable of telephone systems and maintaining a professional telephone manner. - Polite, friendly & approachable with excellent communication skills - GCSE Maths & English qualified, with a good level of numeracy & literacy - Diligent & accurate, with an eye for detail & an understanding of confidentiality Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible What next? If you care about making a difference we want to talk to you. Click the button to apply ## Job Details Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House. Please note: This role is a 12-month fixed-term contract covering maternity leave. At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Raglan House: Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. ## Job Description At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. ## Responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House. Please note: This role is a 12-month fixed-termcontract covering maternity leave. At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Raglan House: Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. Your day-to-day at Cygnet Raglan House: Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls & take messages where appropriate Sort & distribute post Assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? Well offer you Salary: £28,050 per annum Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme You are... An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector. Organised, naturally helpful & a good multi-tasker Computer literate including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems and maintaining a professional telephone manner. Polite, friendly & approachable with excellent communication skills GCSE Maths & English qualified, with a good level of numeracy & literacy Diligent & accurate, with an eye for detail & an understanding of confidentiality Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible What next? If you care about making a difference we want to talk to you. Click the button to apply ## Person Specification ### General Requirements **Essential** - Please refer to job description above **Desirable** - Please refer to job description above ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.