# Receptionist > NHS job listing from Job Clerk for Leeds and York Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/d95eebf7-42be-4fe5-ac24-dfce8421fea8 - **Markdown:** https://www.jobclerk.com/job/receptionist/d95eebf7-42be-4fe5-ac24-dfce8421fea8.md ## Summary - **Status:** Live - **Employer:** Leeds and York Partnership NHS Foundation Trust - **Location:** The Becklin Centre - **Workplace type:** onsite - **Profession:** Receptionist - **Salary:** £25,272 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-09-18T22:59:00.000Z - **Posted:** 2026-09-04T06:21:28.832Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8273109 - **Application URL:** https://apps.trac.jobs/job-advert/8273109?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.leedsandyorkpft.nhs.uk ## Job Content ### Job overview As a Support Service Administrator/Receptionist, you will work as part of a team to provide a welcoming, efficient, and customer-focused administrative and reception service. Acting as one of the first points of contact, communicating with service users, carers, visitors, staff, and external professionals both face-to-face and via telephone and email. Supporting the smooth day-to-day running of the service by carrying out a range of administrative duties, maintaining accurate records, managing appointments, handling enquiries, and ensuring information is processed confidentially and in line with Trust policies. Contributing to delivering a positive experience for service users while supporting clinical and administrative teams to provide an effective and responsive service. ### Main duties of the job Provide a professional, friendly, and efficient reception and administrative service, acting as a first point of contact for service users, carers, visitors, staff, and external agencies. Responsibilities include handling telephone, email, and face-to-face enquiries, managing appointments, maintaining accurate electronic and paper records, processing correspondence, supporting clinical and administrative teams with clerical tasks, ensuring data quality and confidentiality. and contributing to the smooth day-to-day running of the service. The role also involves working collaboratively with colleagues, responding appropriately to enquiries, providing excellent customer service, and supporting the delivery of effective healthcare services in line with Trust policies and procedures. ### Detailed job description and main responsibilities We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Excellent proven communication skills. - Excellent proven organisational skills. - Ability to work as part of a team ### Values **Desirable** - Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. - Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. - Tell us about a time when you showed someone kindness or understanding. ### Experience **Essential** - Experience of working within a team - Experience of dealing with members of the general public. ## Documents - [job description (pdf, 448.4kb)](https://www.healthjobsuk.com/documents?vdoc=10588613) - [reasonable adjustments (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?edoc=2928) - [guide to values based recruitment (pdf, 498.6kb)](https://www.healthjobsuk.com/documents?edoc=2929) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.