# Receptionist

> NHS job listing from Job Clerk for Valley Medical Centre.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/c7a94854-ef4f-49d0-945c-27b16305efe0
- **Markdown:** https://www.jobclerk.com/job/receptionist/c7a94854-ef4f-49d0-945c-27b16305efe0.md

## Summary

- **Status:** Live
- **Employer:** Valley Medical Centre
- **Location:** Valley Medical Centre
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Salary:** £24804.00
- **Contract type:** Permanent
- **Employment type:** Full-time, Part-time
- **Closing date:** 2026-08-27T23:59:00.000Z
- **Posted:** 2026-08-13T13:24:36.334Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A5137-26-0000
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A5137-26-0000/pre-application-questions-pause?referrer=jobadvert&ref=A5137-26-0000
- **Employer website:** https://www.valleymedicalcentre.org.uk/

## Job Content

### Job summary

Valley Medical Centre is a busy and well-established GP practice based in Childwall, Liverpool, and is part of the Childwall & Wavertree Primary Care Network (PCN). We are committed to delivering high-quality, patient-centred care and are seeking a friendly, professional, and organised Receptionist to join our team.

This is a busy and rewarding role that requires excellent communication skills, a positive attitude, and the ability to remain calm and professional when working under pressure. The ideal candidate will be patient-focused, reliable, and able to work effectively as part of a supportive team whilst maintaining confidentiality at all times.

Working at Valley Medical Centre offers the opportunity to be part of a dedicated team that is passionate about delivering high-quality healthcare services to the local community. We provide a welcoming and supportive working environment with opportunities for training and development

### Main duties of the job

As a Receptionist at Valley Medical Centre, you will be the first point of contact for patients and visitors, providing a welcoming, professional, and efficient service. You will be responsible for managing appointment bookings, handling telephone enquiries, processing patient requests, and undertaking a range of administrative duties to support the smooth running of the practice. The role requires excellent communication, customer service, and organisational skills, with the ability to work effectively in a busy primary care environment.

### About us

At Valley Medical Centre, you will be joining a friendly, supportive, and dedicated team committed to delivering high-quality care to our patients. As part of the Childwall & Wavertree Primary Care Network (PCN), we work collaboratively with a range of healthcare professionals to provide the best possible outcomes for our local community.

We pride ourselves on fostering a positive and inclusive working environment where teamwork, mutual respect, and professionalism are at the heart of everything we do. Our reception team plays a vital role within the practice, supporting patients and colleagues alike in a busy but rewarding setting. We value a strong work ethic, excellent patient service, and a willingness to support one another to achieve shared goals.

### Details

- Date posted: 13 August 2026
- Pay scheme: Other
- Salary: £24,804 a year
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: A5137-26-0000
- Job locations: Valley Medical Centre, 75 Hartsbourne Avenue, Liverpool, L25 1RY, United Kingdom

### Job responsibilities

The Receptionist is the first point of contact for patients and visitors attending Valley Medical Centre. The post holder will provide a professional, courteous, and efficient reception and administrative service, ensuring patients receive a high standard of customer care at all times.

The role requires excellent communication and organisational skills, the ability to work in a fast-paced environment, and a commitment to maintaining patient confidentiality. The Receptionist will support the smooth day-to-day running of the practice by undertaking a variety of reception and administrative duties.

## Person Specification

### Experience

**Essential**

- Essential Criteria
- Excellent communication and interpersonal skills.
- Good customer service skills.
- Strong organisational abilities and attention to detail.
- Competent IT skills.
- Ability to work under pressure and manage competing priorities.
- Ability to work as part of a team.
- Professional, reliable, and patient-focused approach.
- Understanding of confidentiality requirements.

**Desirable**

- Desirable Criteria
- Previous experience working in a GP practice or healthcare setting.
- Knowledge of NHS services and primary care.
- Experience using EMIS Web.
- Experience in a receptionist or customer service role.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
