# Receptionist

> NHS job listing from Job Clerk for The Rotherham NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/afd1d8f2-4f2a-4576-af80-cff5376601cd
- **Markdown:** https://www.jobclerk.com/job/receptionist/afd1d8f2-4f2a-4576-af80-cff5376601cd.md

## Summary

- **Status:** Live
- **Employer:** The Rotherham NHS Foundation Trust
- **Town:** Rotherham
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272

                    a year
- **Contract type:** Fixed-Term
- **Employment type:** Part-time, Flexible working
- **Closing date:** 2026-06-13T23:59:00.000Z
- **Posted:** 2026-06-03T15:10:12.662Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9165-26-05-048c?employerCode=C9165
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9165-26-05-048c/pre-application-questions-pause?referrer=jobadvert&ref=C9165-26-05-048c
- **Employer website:** https://www.therotherhamft.nhs.uk

## Job Content

### Job summary

If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Receptionist.

The post will be located in the Main Hospital and will be part of a team working for receptions based around outpatients.

### Main duties of the job

Use of PC/VDU to:

- Check, correct and update patient information on EPR system
- Book outpatient appointment
- Register Patients
- Request, action and distribute computer lists as appropriate
- Record requests for patient information from GPs and other Hospitals/Departments.
- Use of Case Note Management module to record case note movements around the trust.
- Provides and receives patient information/data to/from patients, clients, staff, GPs and other hospitals

- Provides a pulling/location/preparation service for the Trust in regard to case notes
- Undertake sorting/filing/retrieval of case notes and investigation results
- Provision of appropriate reproduction service to assist in the release of copy medical records in line with Data Protection Act
- Use of internal microfilming/archiving service

- Provide a dedicated reception service for all enquiries both face to face and telephone
- To undertake Reception duties, Booking of outpatient appointments Booking of Interpreters when required.

### About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk

All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship

### Details

- Date posted: 03 June 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year per annum, pro rota
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Part-time, Flexible working
- Reference number: C9165-26-05-048c
- Job locations: The Rotherham NHS Foundation Trust, Moorgate Road, Rotherham, S60 2UD, United Kingdom

### Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

## Job Details

If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Receptionist.

The post will be located in the Main Hospital and will be part of a team working for receptions based around outpatients.

## Job Description

Use of PC/VDU to:

Check, correct and update patient information on EPR system

Book outpatient appointment

Register Patients

Request, action and distribute computer lists as appropriate

Record requests for patient information from GPs and other Hospitals/Departments.

Use of Case Note Management module to record case note movements around the trust.

Provides and receives patient information/data to/from patients, clients, staff, GPs and other hospitals

Provides a pulling/location/preparation service for the Trust in regard to case notes

Undertake sorting/filing/retrieval of case notes and investigation results

Provision of appropriate reproduction service to assist in the release of copy medical records in line with Data Protection Act

Use of internal microfilming/archiving service

Provide a dedicated reception service for all enquiries both face to face and telephone

To undertake Reception duties, Booking of outpatient appointments Booking of Interpreters when required.

## Responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

## Person Specification

### Knowledge

**Essential**

- Confidentiality and an understanding of the Data Protection Act

**Desirable**

- NHS/Healthcare Background

### Experience

**Essential**

- Previous reception/clerical or customer care experience
- Previous NHS/Healthcare experience

**Desirable**

- Knowledge of patient administration systems

### Qualifications

**Essential**

- Educated to GCSE pass level Grade C/4 or above (including English and Mathematics)

**Desirable**

- NVQ Level 2 in Customer Service or willingness to work towards

### Have you been referred to apply under the Widening Participation Agenda?

**Essential**

- If so, please provide the name of the organisation that referred you to enable us to validate and track your application

## Documents

- [Job Description (PDF, 278 KB)](document:2945867)
- [Person Specification (PDF, 166 KB)](document:2945868)
- [AI Guidance for Applicants (V2, 185 KB)](document:2945870)
- [Information for Applicants (APRIL 2024, 558 KB)](document:2945869)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
