# Receptionist > NHS job listing from Job Clerk for Northamptonshire Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/a08c0302-f106-4a0c-b350-3f408a9c6f9f - **Markdown:** https://www.jobclerk.com/job/receptionist/a08c0302-f106-4a0c-b350-3f408a9c6f9f.md ## Summary - **Status:** Live - **Employer:** Northamptonshire Healthcare NHS Foundation Trust - **Town:** Kettering - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pro rata - **Contract type:** Permanent - **Employment type:** Part time - 17 hours per week (Thursday & Friday 08.00-17.00 (30 minute unpaid break)) - **Closing date:** 2026-06-17T08:00:00.000Z - **Posted:** 2026-06-03T10:03:22.205Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Northamptonshire/Corby/Northamptonshire_Healthcare_NHS_Foundation_Trust/Receptionist/Receptionist-v7994954 - **Application URL:** https://apps.trac.jobs/job-advert/7994954?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nhft.nhs.uk ## Job Content ### Job overview An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Willowbrook Health Centre, Corby. The successful applicant must be reliable, able to work flexibly and be committed to providing a quality service. A professional telephone manner and good organisational and communication skills are essential; previous switchboard experience would be an advantage although full training will be provided. Flexibility to cover as and when required for staff absence is required. 17 hours per week, Thursday and Friday 08.00-17.00 (30 Minute unpaid break each day). These hours are subject to change. ### Main duties of the job Some of the main duties of this job include: - Provide a quality, professional ‘front of house’ reception service. - Be customer focused, polite, and have a professional appearance. - Flexibility is required to work additional hours including bank holidays. - Answer incoming calls quickly and politely. - Support clinicians on booking in appointments on system one as applicable. - Welcome visitors and staff at reception and assist with any queries. - Ensure on-call books and duty rotas are kept up to date and amended as changes occur. - Respond immediately to all emergency/intruder alarms and emergencies and carry out the prescribed procedure quickly. - Ensure any incidents are recorded accurately. - Maintain the diary, booking meeting rooms and taxis using the relevant procedure where appropriate. - Operate the Trust Facilities Help Desk and PFI (Kiers/Robertsons) helpdesk when required. - Issue keys as requested ensuring that they are signed for and returned. - Sort internal and external mail as required. - Undertake administration duties as required. - Take an active role in keeping the reception area tidy, including vacuuming, polishing and general high and low dusting. ### Detailed job description and main responsibilities For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document. ## Job Details An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Willowbrook Health Centre, Corby. The successful applicant must be reliable, able to work flexibly and be committed to providing a quality service. A professional telephone manner and good organisational and communication skills are essential; previous switchboard experience would be an advantage although full training will be provided. Flexibility to cover as and when required for staff absence is required. 17 hours per week, Thursday and Friday 08.00-17.00 (30 Minute unpaid break each day). These hours are subject to change. ## Job Description Some of the main duties of this job include: Provide a quality, professional ‘front of house’ reception service. Be customer focused, polite, and have a professional appearance. Flexibility is required to work additional hours including bank holidays. Answer incoming calls quickly and politely. Support clinicians on booking in appointments on system one as applicable. Welcome visitors and staff at reception and assist with any queries. Ensure on-call books and duty rotas are kept up to date and amended as changes occur. Respond immediately to all emergency/intruder alarms and emergencies and carry out the prescribed procedure quickly. Ensure any incidents are recorded accurately. Maintain the diary, booking meeting rooms and taxis using the relevant procedure where appropriate. Operate the Trust Facilities Help Desk and PFI (Kiers/Robertsons) helpdesk when required. Issue keys as requested ensuring that they are signed for and returned. Sort internal and external mail as required. Undertake administration duties as required. Take an active role in keeping the reception area tidy, including vacuuming, polishing and general high and low dusting. ## Responsibilities For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document. ## Person Specification ### Skills **Essential** - Ability to communicate effectively at all levels ### Experience **Essential** - Computer literate in MS Office - Experience in a similar role i.e reception, switchboard, admin and clerical duties - Customer service experience ## Documents - [benefits (pdf, 570.7kb)](https://www.healthjobsuk.com/documents?edoc=2078) - [job description willowbrook reception 17hr (pdf, 494.2kb)](https://www.healthjobsuk.com/documents?vdoc=10279353) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.