# Receptionist > NHS job listing from Job Clerk for Greater Manchester Mental Health NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/8d6d0227-1c61-4f76-8776-378abf052237 - **Markdown:** https://www.jobclerk.com/job/receptionist/8d6d0227-1c61-4f76-8776-378abf052237.md ## Summary - **Status:** Archived / closed - **Employer:** Greater Manchester Mental Health NHS Foundation Trust - **Location:** North View - **Workplace type:** onsite - **Profession:** Receptionist - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** Permanent: Mon - Fri 9/5 - **Employment type:** Full time - 37.5 hours per week (Mon - Fri 9/5 (Happy to discuss flexible working)) - **Closing date:** 2026-09-28T22:59:00.000Z - **Posted:** 2026-09-14T06:50:33.519Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Bolton/Greater_Manchester_Mental_Health_NHS_Foundation_Trust/Administration/Administration-v8165082 - **Employer website:** https://www.gmmh.nhs.uk ## Job Content ### Job overview Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024. The post holder will be responsible for providing clinic administration and reception support for the Bolton Community Mental Health Team. This will include receiving and greeting service users and their carers into clinic areas whilst recording the service users’ attendance and clinical outcome on the electronic patient record system (EPR), along with other administrative duties commensurate to the grade. The post holder will be interactive with the general public, nursing, medical staff, professionals and other Trust administrative and clerical staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users. The reception service opening hours are at present, 9:00 am – 5:00 pm, Monday to Friday. A flexible approach to working is essential. In order to meet the needs of the Trust services you may be required, from time to time, to work outside of your normal area of work to cover absence / sickness. The Trust reserves the right to change your normal area of work to any other location within the Bolton Trust services. ### Main duties of the job Be the first point of contact for all visitors and callers to the unit. Managing all calls and queries appropriately in a professional manner and re-directing as appropriate. Booking of patient appointments. Ensure a clean and tidy environment is maintained within reception area. Be an excellent communicator and ability to always remain calm in difficult situations ### Detailed job description and main responsibilities Please see attached job description and person specification Staff benefits - Pay Enhancements - 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years - Excellent pension - Cycle to work scheme - Salary sacrifice car scheme - Wellbeing programme - Blue Light Card Discounts - fuelGenie Fuel Cards (for applicable roles) ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Other **Essential** - Must have understanding of confidentiality - Sensitive to the needs of service users ### Knowledge **Essential** - Good understanding of the needs for confidentiality - Good knowledge of administration processes **Desirable** - Knowledge of Mental Health NHS administration processes ### Experience **Essential** - Must possess ability to communicate effectively - Must have experience of working in an administration office - Able to take messages competently and convey them accurately to relevant personnel via verbal communication or accurately by email. **Desirable** - Experience of working on a busy reception desk - Experience of working within the NHS ### Education/Qualifications **Essential** - Ability to use word processing packages effectively - GCSE Maths or equivalent - GCSE English or equivalent **Desirable** - Prior experience of use of word packages ## Documents - [important candidate information (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=931) - [job description and personal specification (pdf, 184.4kb)](https://www.healthjobsuk.com/documents?vdoc=10466382) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.