# Receptionist

> NHS job listing from Job Clerk for Epsom and St Helier University Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/820b760e-c178-4a0f-a79f-f2a6c01e868b
- **Markdown:** https://www.jobclerk.com/job/receptionist/820b760e-c178-4a0f-a79f-f2a6c01e868b.md

## Summary

- **Status:** Live
- **Employer:** Epsom and St Helier University Hospitals NHS Trust
- **Location:** St Helier Hospital and Queen Mary's Hospital for Children
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 pa incl HCAS Outer pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Monday - Friday)
- **Closing date:** 2026-11-05T23:59:00.000Z
- **Posted:** 2026-10-22T16:00:27.704Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Epsom/Epsom_St_Helier_University_Hospitals_NHS_Trust/Planned_Care/Planned_Care-v8388838
- **Application URL:** https://apps.trac.jobs/job-advert/8388838?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.epsom-sthelier.nhs.uk

## Job Content

### Job overview

### Theatre Receptionist

A full-time substantive vacancy has arisen for a receptionist within the Operating Theatre department at Epsom Hospital.

### Main duties of the job

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in theatres, the post holder will be the point of contact for all administrative and clerical issues relating to patients within the department.

The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are able to be treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

### Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- The ability to prioritise tasks effectively with some direction
- Computer literate, with experience of using a keyboard
- Knowledge of confidentiality and data protection principles
- Demonstrates interpersonal, verbal and written communication skills

**Desirable**

- Evidence of ability to prioritise workload with some direction
- Able to identify when to seek advice and escalate complaints/problems

### Experience

**Essential**

- Knowledge of a full range of IT/Patient administration systems
- Experience of customer care

**Desirable**

- Knowledge of patient administration work in a healthcare setting

### Qualifications

**Essential**

- Good general education with GCSE or equivalent in English at grade C or above.

**Desirable**

- ECDL or equivalent.
- NVQ level 3 in Business Administration or Customer Care or equivalent.

## Documents

- [reception (pdf, 776.3kb)](https://www.healthjobsuk.com/documents?vdoc=10718641)
- [dbs policy (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=677)
- [we're here to care (doc, 39.0kb)](https://www.healthjobsuk.com/documents?edoc=678)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2413)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
