# Receptionist

> NHS job listing from Job Clerk for Primary Care Careers.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/441b02ed-8e1f-488b-a0f6-a360d2b42c4b
- **Markdown:** https://www.jobclerk.com/job/receptionist/441b02ed-8e1f-488b-a0f6-a360d2b42c4b.md

## Summary

- **Status:** Live
- **Employer:** Primary Care Careers
- **Location:** West Street, Olney, Buckinghamshire, MK46 5QG, United Kingdom
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Salary:** £12.83
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-10-23T22:59:59.999Z
- **Posted:** 2026-10-20T10:04:36.372Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0038-26-0900
- **Application URL:** https://vacancies.eoeprimarycarecareers.nhs.uk/vacancies/30027/receptionist.html
- **Employer website:** https://www.eoeprimarycarecareers.nhs.uk/

## Job Content

### Job summary

Cobbs Garden Surgery is seeking a friendly and organised receptionist to join our busy GP practice team on a part-time basis, for 18 hours a week.

The successful candidate will be the first point of contact for patients and visitors, providing excellent customer service while supporting the smooth day-to-day running of the practice.

### Main duties of the job

- Welcome patients and visitors in a courteous and professional manner.
- Answer incoming telephone calls and deal with enquiries efficiently.
- Book, amend, and cancel patient appointments.
- Signpost prescription requests in line with practice procedures.
- Register new patients and update patient records accurately.
- Manage incoming and outgoing correspondence.
- Liaise with GPs, nurses, and other healthcare professionals as required.
- Maintain patient confidentiality at all times.
- Assist with administrative duties to support the practice team.
- Ensure the reception area remains tidy and welcoming.

### About us

Cobbs Garden Surgery is based in Olney, a beautiful market town in north Buckinghamshire, and we also serve the surrounding villages.

About us

- We are proud of our current CQC rating of Good, with an Outstanding rating for responsiveness.
- Our multidisciplinary team includes GPs, advanced nurse practitioners, practice nurses, a fulltime clinical pharmacist, physiotherapist, nursing associate, HCA and GPAs.
- We are a teaching practice, with a strong focus on learning and professional development for all staff.
- We have an excellent relationship with our patient participation group and local charity, Olney is Kind, reflecting our strong community links.

What we offer

- Full training and ongoing support
- Friendly and supportive working environment
- Opportunity to develop skills within primary care
- NHS pension scheme (if applicable)
- Costco membership
- Wellbeing assistance
- Annual leave entitlement in line with practice policy

### Details

- Date posted: 20 October 2026
- Pay scheme: Other
- Salary: £12.83 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 30027
- Job locations: West Street, Olney, Buckinghamshire, MK46 5QG, United Kingdom

### Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

## Person Specification

### Previous reception or healthcare experience is preferred, however, we welcome applications from candidates with strong customer service skills and a positive attitude, even if they do not have previous experience in general practice, as full training will be provided for the right candidate.

**Essential**

- Excellent communication and interpersonal skills.
- Good organisational and administrative abilities.
- Ability to remain calm and professional in a busy environment.
- Strong attention to detail and accuracy.
- Good IT skills, including Microsoft Office applications.
- Ability to work effectively as part of a team.

**Desirable**

- Previous receptionist, customer service, or administrative experience.
- Experience working within a healthcare setting.
- Knowledge of the SystmOne clinical system would be advantageous, but is not essential.
- Understanding of patient confidentiality and data protection requirements.

## Agent Notes

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