# Receptionist > NHS job listing from Job Clerk for St James Medical Centre. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/43087805-804f-4b60-a768-abb95956eeca - **Markdown:** https://www.jobclerk.com/job/receptionist/43087805-804f-4b60-a768-abb95956eeca.md ## Summary - **Status:** Live - **Employer:** St James Medical Centre - **Location:** Burnley Road, Rawtenstall, Rossendale, Lancs, BB4 8HH, United Kingdom - **Workplace type:** onsite - **Profession:** Receptionist - **Salary:** £10.85 to £12.71 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-11-23T23:59:59.999Z - **Posted:** 2026-10-19T11:59:14.348Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A4561-26-0005 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A4561-26-0005/pre-application-questions-pause?referrer=jobadvert&ref=A4561-26-0005 - **Employer website:** https://www.stjamesmedical.co.uk/ ## Job Content ### Job summary We are looking for 2 motivated and dynamic medical receptionists, preferably with previous experience to cover 45 hours in total (1 full time, 1 part time or job share considered) to join the team at St James Medical Centre. We are based in leafy Rawtenstall, close to good motorway links. Previous General Practice experience is preferred but training will be given. ### Main duties of the job As part of the admin team the successful candidate will be responsible for greeting patients and arriving them on the clinical system, dealing with queries and appointment requests both in person and by telephone and text message . The practice aims to have staff that are multi skilled and staff will broaden skills, learning to perform other admin functions. The practice is often very busy and therefore resilience and flexibility are required along with excellent communication skills. ### About us We have real team spirit in practice and the receptionist role works closely with the clinical team of GPs, nurses and wider health care roles. The team are supportive and friendly and happy to share skills and knowledge with colleagues. ### Details - Date posted: 19 October 2026 - Pay scheme: Other - Salary: £10.85 to £12.71 an hour depending on age - Contract: Permanent - Working pattern: Full-time - Reference number: A4561-26-0005 - Job locations: Burnley Road, Rawtenstall, Rossendale, Lancs, BB4 8HH, United Kingdom ### Job responsibilities Answering telephone calls, texts and online request for queries and appointments. Signposting patients to the most appropriate staff or service. Liaising with clinical staff, updating systems, dealing with incoming and outgoing correspondence, processing repeat prescriptions. Supporting colleagues to deal with the daily workload and providing cover as needed where possible. Safeguarding Children and Adults The organisation has a zero tolerance approach to the abuse of children, young people and vulnerable adults. All employees are required to promote and safeguard the welfare of children and young people and comply with the Local Safeguarding Children Board Procedures and the Children Act (1989, 2004). In accordance with the CCG and Local Safeguarding Adult Board policy all staff must ensure the health and wellbeing of vulnerable adults is appropriately safeguarded. All staff are required to attend training appropriate to their role in safeguarding children and adults, which includes understanding and recognising the signs of abuse and knowing how to raise concerns when those signs of abuse are noticed in a person. ## Person Specification ### Experience **Essential** - Experience in a customer facing role. - Experience of working with defined policies and processes. - Possess good communication skills. - Resilient in nature and reliable. - Good work ethic. - Flexible and willing to undertake training to learn new skills and roles. **Desirable** - Experience of working in General Practice. - Experience of using the EMIS system. - Experience and knowledge of read coding and summarising of medical notes. ### Qualifications **Essential** - Good standard of education in English and Maths (level 2) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.