# Receptionist > NHS job listing from Job Clerk for PartnersHealth. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist/416b05c9-12e3-441c-bb6c-cfb817f69bb8 - **Markdown:** https://www.jobclerk.com/job/receptionist/416b05c9-12e3-441c-bb6c-cfb817f69bb8.md ## Summary - **Status:** Live - **Employer:** PartnersHealth - **Location:** Nottingham - **Profession:** Administrative and IT - **Salary:** £12.71 - **Contract type:** Permanent - **Employment type:** Full-time, Part-time - **Closing date:** 2026-08-26T23:59:00.000Z - **Posted:** 2026-08-05T13:33:12.354Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A0045-26-0072 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A0045-26-0072/pre-application-questions-pause?referrer=jobadvert&ref=A0045-26-0072 - **Employer website:** https://www.partnershealth.co.uk/ ## Job Content ### Job summary West Bridgford Medical Centre is a busy and friendly GP practice providing high-quality care to our patients. We are seeking a motivated and reliable Reception/Administration Assistant to join our supportive team. ### Main duties of the job To ensure the reception and administrative functions of the practice run smoothly, providing a high level of service to patients, doctors, nurses, and the wider practice team. The post holder will be responsible for answering telephone calls, booking appointments, registering new and temporary patients, dealing with prescription requests and queries, giving out results in line with practice protocols, arranging ambulance transport and home visits, greeting and directing patients, handing out prescriptions, collecting payments for non-NHS services, managing general enquiries and complaints, filing and retrieving patient records, inputting and extracting information from the practice computer system, supporting admin tasks such as recalls and cytology, maintaining confidentiality and security, observing health and safety procedures, keeping reception and waiting areas tidy, and communicating effectively with patients and team members. Other reasonable duties may be required. ### About us We are looking for someone with excellent communication and customer service skills, good organisational ability, basic IT skills, and the ability to remain calm under pressure while maintaining confidentiality. Experience in a GP practice or healthcare setting is desirable. Previous Applicants need not apply. ### Details - Date posted: 05 August 2026 - Pay scheme: Other - Salary: £12.71 an hour - Contract: Permanent - Working pattern: Full-time, Part-time - Reference number: A0045-26-0072 - Job locations: West Bridgford Medical Centre, 97 Musters Road, West Bridgford, Nottingham, NG2 7PX, United Kingdom ### Job responsibilities Receptionist - Job Description Job Title: Administrator Responsible to: Senior Receptionist / Practice Manager Responsible for: N/A Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Telephone Duties 1. Making appointments 2. Taking requests for prescriptions from housebound patients 3. Giving out results 4. Ambulance transport bookings for on the day service 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers Reception Duties 8. Register new patients and temporary residents, when required 9. Greet and direct patients and visitors 10. 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Collect payments from patients for non-NHS services 15. Filing 16. Filing and retrieving paperwork as requested (eg. Lloyd George envelopes) Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. Observe Confidentiality policy and guidelines at all times 23. Maintaining security in accordance with practice protocols 24. Maintain a good working knowledge of practice IT and Telephone systems 25. Support the equality, diversity and rights of patients, carers and colleagues 26. Have an overview/ responsibility of admin tasks (eg. cytology admin, recalls) 27. Communicate effectively with team members and patients. 28. General housekeeping (e.g. keeping reception and waiting areas tidy 29. Any other reasonable duties as necessary ## Person Specification ### Skills **Essential** - Excellent communication skills (Written and Oral) - IT skills Experience with Microsoft Office - Time Management and the ability to work to deadlines - Problem solving skills - Interpersonal skills - Ability to work under pressure - Ability to work to strict guidelines ### Knowledge **Desirable** - Knowledge of SystmOne - Health & Safety ### Behaviours **Essential** - Smart, polite and confident - Planning and organising - Performing under pressure - Adaptability - Using initiative - Team working - Self motivated - Flexibility - Confidentiality ### Experience **Desirable** - Experience of working within the NHS - Experience of working in General Practice - Experience of working within GP Medical Reception - Experience of working as a medical secretary ### Qualifications **Essential** - Good standard of general education **Desirable** - GCSE Mathematics C or above - GCSE English C or above ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.