# Receptionist

> NHS job listing from Job Clerk for White House Farm Medical Centre.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/04183dda-04a7-4930-bb67-62cc46f86149
- **Markdown:** https://www.jobclerk.com/job/receptionist/04183dda-04a7-4930-bb67-62cc46f86149.md

## Summary

- **Status:** Live
- **Employer:** White House Farm Medical Centre
- **Location:** Doncaster
- **Profession:** Administrative and IT
- **Salary:** Depends on experience
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-08-28T23:59:00.000Z
- **Posted:** 2026-07-27T07:23:22.160Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A3742-26-0001?employerCode=A3742
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A3742-26-0001/pre-application-questions-pause?referrer=jobadvert&ref=A3742-26-0001
- **Employer website:** https://www.whitehousefarmmedical.nhs.uk

## Job Content

### Job summary

We are looking for a friendly, organised and compassionate receptionist to join our busy GP Practice. As the first point of contact for our patients, you will play a key role in providing excellent customer service while supporting the smooth day-to-day running of the practice. You will work as part of a dedicated team, handling a variety of administrative and receptionist duties in a fast-paced healthcare environment.

### Main duties of the job

The normal duties of the role will consist of:

- Act as the first point of contact for patients, visitors and healthcare professionals.
- Answer telephone calls promptly, dealing with enquiries efficiently and directing them to the appropriate member of the team as required.
- Welcome patients, check them in for appointments, and manage the reception area.
- Book, amend and cancel appointments as required.
- Signposting patients to appropriate services.
- General use of clinical system - SystmOne
- Process repeat prescription requests.
- General administration tasks such as processing new registrations, summarising medical records, distributing incoming mail, dealing with emails.
- Liaise with GPs, nurses and other members of the team.
- Any other duties as required.

### About us

We are a friendly, patient focussed GP practice committed to delivering high-quality, compassionate healthcare to our local community. Our clinical team consists of one GP Partner, three salaried GPs, an Advanced Nurse Practitioner, a Physician Associate, Practice Nurses and a Healthcare Assistant. They are supported by an experienced reception, administration and management team who work together to provide safe, effective and accessible care.

We are a training practice and are committed to supporting the development of future healthcare professionals. We pride ourselves on providing a welcoming and supportive working environment where teamwork, respect and patient care are at the heart of everything we do.

### Details

- Date posted: 22 July 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A3742-26-0001
- Job locations: White House Farm Medical Centre, Church Street, Armthorpe, Doncaster, South Yorkshire, DN3 3AH, United Kingdom

### Job responsibilities

Please see attached job description.

The post is for 18 hours with the opportunity for additional hours.

This vacancy may close earlier than the advertised closing date if a sufficient number of applications are received.

## Person Specification

### Experience

**Essential**

- Previous experience in a customer-facing or reception role.
- Experience of providing excellent customer service in a busy environment.
- Experience of handling telephone and face-to-face enquiries professionally.
- Experience of using computer systems and Microsoft Office applications.
- Experience of managing tasks and prioritising workload.
- Excellent communication skills.
- Ability to work as part of a team and independently.
- A professional, empathetic and confidential approach when dealing with patients and colleagues.

**Desirable**

- Previous experience working in a GP practice, NHS or other healthcare setting.
- Experience with SystmOne.
- Knowledge of primary care services and appointment booking process.
- Experience of processing repeat prescription requests and patient registrations.
- Understanding of patient confidentiality, GDPR and information governance.
- Knowledge of medical terminology.

### Qualifications

**Desirable**

- GCSE grade A to C in English and Maths

## Agent Notes

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