# Receptionist

> NHS job listing from Job Clerk for Oxford University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist/0220bd54-bd1e-4720-bcaf-70c4a906a403
- **Markdown:** https://www.jobclerk.com/job/receptionist/0220bd54-bd1e-4720-bcaf-70c4a906a403.md

## Summary

- **Status:** Live
- **Employer:** Oxford University Hospitals NHS Foundation Trust
- **Location:** John Radcliffe Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Monday to Friday - Working hours to be confirmed)
- **Closing date:** 2026-11-27T23:59:00.000Z
- **Posted:** 2026-11-13T14:20:32.818Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/Oxford/Oxford_University_Hospitals_NHS_Foundation_Trust/Children_Outpatient_Department/Children_Outpatient_Department-v8436533
- **Application URL:** https://apps.trac.jobs/job-advert/8436533?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ouh.nhs.uk

## Job Content

### Job overview

We are seeking to appoint a Receptionist to join the Children's Outpatients team at Oxford Children's Hospital.

Based at the John Radcliffe Hospital, the successful candidate will work within the main Children's Outpatients Reception, providing a professional and welcoming service to patients, families and visitors attending appointments across all Paediatric specialties. The role is central to the patient journey and involves managing appointments, responding to enquiries, supporting patient pathways and ensuring the smooth operation of a busy reception environment.

This role would suit an organised, friendly and proactive individual with excellent communication and customer service skills who enjoys working in a fast-paced team environment.

Working hours: Monday to Friday, 09:00 to 17:00.

### Main duties of the job

### Detailed job description and main responsibilities

### Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Essential

**Essential**

- Good standard of education, including English and Mathematics.
- Excellent communication and customer service skills.
- Good organisational, administrative and IT skills.
- Ability to prioritise workload and work effectively in a busy environment.
- Previous experience in a reception, customer service or administrative role.
- Understanding of confidentiality and data protection principles.
- Understanding of the importance of customer care and patient experience.

**Desirable**

- Experience using computerised booking or information systems.
- Awareness of patient pathway processes and accurate appointment management.

## Documents

- [job description (pdf, 437.1kb)](https://www.healthjobsuk.com/documents?vdoc=10771796)
- [person specification (pdf, 450.3kb)](https://www.healthjobsuk.com/documents?vdoc=10771797)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.