# Receptionist - Urology team

> NHS job listing from Job Clerk for Royal United Hospitals Bath NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-urology-team/435dab08-ed7d-48e8-ba65-f81452e1d767
- **Markdown:** https://www.jobclerk.com/job/receptionist-urology-team/435dab08-ed7d-48e8-ba65-f81452e1d767.md

## Summary

- **Status:** Live
- **Employer:** Royal United Hospitals Bath NHS Foundation Trust
- **Location:** Royal United Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** 12 months (12-month fixed-term contract to provide cover for the substantive postholder during a temporary assignment.)
- **Employment type:** Full time - 37.5 hours per week (Mon-Fri)
- **Closing date:** 2026-10-29T23:59:00.000Z
- **Posted:** 2026-10-15T19:01:22.729Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bath/Royal_United_Hospitals_Bath_NHS_Foundation_Trust/Urology/Urology-v8317148
- **Application URL:** https://apps.trac.jobs/job-advert/8317148?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ruh.nhs.uk

## Job Content

### Job overview

The Urology Receptionist is responsible for providing a welcoming and professional front-line service to patients, visitors and healthcare professionals. The role involves managing appointments, handling enquiries, maintaining patient records and supporting the efficient day-to-day operation of the Urology Department while delivering excellent customer service and patient care.

### Main duties of the job

- Greet and assist patients and visitors.
- Manage appointment bookings, cancellations and clinic schedules.
- Answer telephone and email enquiries professionally.
- Register patients and maintain accurate records.
- Support the smooth running of urology clinics.
- Liaise with clinicians and other departments.
- Handle confidential information in line with data protection requirements.
- Deliver excellent customer service and patient care at all times.

### Detailed job description and main responsibilities

Please see the attached detailed Job Description and Person Specification for full details of the role's duties, responsibilities and requirements.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge and Experience

**Essential**

- Experience in a busy reception or customer-facing role

**Desirable**

- Previous experience in a healthcare or clinical setting

### Qualifications and Training

**Essential**

- Educated to GCSE or equivalent standard

**Desirable**

- Knowledge of and previous experience with Millennium.

## Documents

- [join the ruh (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=3030)
- [urology receptionist job description (pdf, 321.4kb)](https://www.healthjobsuk.com/documents?vdoc=10638309)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.