# Receptionist - Rheumatology Outpatients

> NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-rheumatology-outpatients/2a083565-9ea9-470d-a523-01bbd14322b4
- **Markdown:** https://www.jobclerk.com/job/receptionist-rheumatology-outpatients/2a083565-9ea9-470d-a523-01bbd14322b4.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust
- **Town:** Norwich
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Part time, Flexible working, 30 hours per week
- **Closing date:** 2026-07-16T23:59:00.000Z
- **Posted:** 2026-07-02T23:02:01.864Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Rheumatology_Outpatients/Rheumatology_Outpatients-v8113836
- **Application URL:** https://apps.trac.jobs/job-advert/8113836?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nnuh.nhs.uk

## Job Content

### Job overview

Rheumatology is very excited to have the opportunity to advertise for a receptionist and we want to hear from YOU!

Working in Rheumatology within a hospital setting offers a rewarding opportunity to support patients with a wide range of chronic and complex musculoskeletal and autoimmune conditions.

The service works closely with multidisciplinary teams, including consultants, specialist nurses, physiotherapists, and other allied health

Part time: 30 hrs per week

Interview date: 24th July 2026

### Main duties of the job

As the post holder, you will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. As such, it is essential to have effective communication skills when liaising with patients, their relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust.

You will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be  responsible for ensuring accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of ‘real-time data entry’.

Additionally, you will be expected to provide support and cover for the waiting list coordinator in managing bookings for the Rheumatology Day Unit.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

### Detailed job description and main responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

## Job Details

Rheumatology is very excited to have the opportunity to advertise for a receptionist and we want to hear from YOU!

Working in Rheumatology within a hospital setting offers a rewarding opportunity to support patients with a wide range of chronic and complex musculoskeletal and autoimmune conditions.

The service works closely with multidisciplinary teams, including consultants, specialist nurses, physiotherapists, and other allied health

Part time: 30 hrs per week

Interview date: 24th July 2026

## Job Description

As the post holder, you will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. As such, it is essential to have effective communication skills when liaising with patients, their relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust.

You will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be responsible for ensuring accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of ‘real-time data entry’.

Additionally, you will be expected to provide support and cover for the waiting list coordinator in managing bookings for the Rheumatology Day Unit.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

## Responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

## Person Specification

### Skills

**Essential**

- Good communication and interpersonal skills

### Experience

**Essential**

- Previous clerical work including data input
- Experience in NHS or customer service organisation

### Qualifications

**Essential**

- Good general standard of literacy and numeracy
- To undertake PAS training

### Attitude, aptitude

**Essential**

- Flexible – able to multi-task and prioritise
- Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion

## Documents

- [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809)
- [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901)
- [job description (pdf, 424.5kb)](https://www.healthjobsuk.com/documents?vdoc=10409237)
- [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367)
- [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473)
- [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166)
- [our nnuh diverse ability staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
