# Receptionist - Patient Access > NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-patient-access/2f7ef206-2d09-4d61-846c-4a9c97336f6a - **Markdown:** https://www.jobclerk.com/job/receptionist-patient-access/2f7ef206-2d09-4d61-846c-4a9c97336f6a.md ## Summary - **Status:** Live - **Employer:** Shrewsbury and Telford Hospital NHS Trust - **Town:** Shrewsbury - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum/pro rata - **Contract type:** 9 months (Fixed Term) - **Employment type:** Part time - 15 hours per week (Monday to Friday 4pm - 8pm and Saturday and Sunday 8am - 4pm) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-08T13:31:14.235Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Shrewsbury/The_Shrewsbury_Telford_Hospital_NHS_Trust/Admin_Clerical/Admin_Clerical-v8007547 - **Application URL:** https://apps.trac.jobs/job-advert/8007547?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.sath.nhs.uk ## Job Content ### Job overview We are looking for enthusiastic and motivated individuals to support our Patient Access Team covering Reception Areas within The Royal Shrewsbury and Telford Hospitals Trust. The required hours to be worked within Receptions would be:                Some evenings 4pm - 8pm Monday to Friday and/or Saturday  and/or Sundays: 8am - 4pm The successful candidates will have the ability to work autonomously as well as part of a bigger team. PAC Support Services Team provide support for the majority of outpatient clinics at both The Royal Shrewsbury Hospital (RSH) and The Princess Royal Hospital (PRH).. This role will involve meeting and greeting patients at the time of attendance and ensuring that they are booked into a clinic upon arrival,  also ensuring notes are ready for the clinical staff.  The attendance will also need to be completed using the Trust’s Patient Administration System. As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential.  You will be joining a dedicated team with  extensive experience and a commitment to ensuring organisational success. ### Main duties of the job The post holder would be expected to use the Trust’s Patient Administration System (PAS) SEMA, within all areas of Health Records and Patient Access; this will require extensive use of a VDU, keyboard skills daily. - Receive, sort and deliver patient records to all wards and departments, including peripheral buildings as instructed by the Medical Records Supervisor. - Responsible for the provision of a comprehensive day to day health library service The post holder would be expected to meet performance standards specific to the area they are working in. - Ensure that when handling patient information, or discussing patient needs, confidentiality guidelines are strictly adhered to and that close attention is given to the Trust’s Confidentiality Policy and Information Governance guidelines. - To be aware of and work within the Trust’s Health & Safety policy at all times. - A combination of sitting, standing, excessive walking and physical effort involving moving and handling will be required. ### Detailed job description and main responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. ## Job Details We are looking for enthusiastic and motivated individuals to support our Patient Access Team covering Reception Areas within The Royal Shrewsbury and Telford Hospitals Trust. The required hours to be worked within Receptions would be: Some evenings 4pm - 8pm Monday to Friday and/or Saturday and/or Sundays: 8am - 4pm The successful candidates will have the ability to work autonomously as well as part of a bigger team. PAC Support Services Team provide support for the majority of outpatient clinics at both The Royal Shrewsbury Hospital (RSH) and The Princess Royal Hospital (PRH).. This role will involve meeting and greeting patients at the time of attendance and ensuring that they are booked into a clinic upon arrival, also ensuring notes are ready for the clinical staff. The attendance will also need to be completed using the Trust’s Patient Administration System. As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with extensive experience and a commitment to ensuring organisational success. ## Job Description The post holder would be expected to use the Trust’s Patient Administration System (PAS) SEMA, within all areas of Health Records and Patient Access; this will require extensive use of a VDU, keyboard skills daily. Receive, sort and deliver patient records to all wards and departments, including peripheral buildings as instructed by the Medical Records Supervisor. Responsible for the provision of a comprehensive day to day health library service The post holder would be expected to meet performance standards specific to the area they are working in. Ensure that when handling patient information, or discussing patient needs, confidentiality guidelines are strictly adhered to and that close attention is given to the Trust’s Confidentiality Policy and Information Governance guidelines. To be aware of and work within the Trust’s Health & Safety policy at all times. A combination of sitting, standing, excessive walking and physical effort involving moving and handling will be required. ## Responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. ## Person Specification ### Qualifications **Essential** - GCSE's in English and Maths at grades 9 - 4 (or equivalent) - Basic computer skills and ease with computer systems ### Experience and skills **Essential** - Basic computer skills - Previous clerical experience in a busy environment - Lifting and handling **Desirable** - Customer service experience ## Documents - [job pack (pdf, 629.1kb)](https://www.healthjobsuk.com/documents?vdoc=10341218) - [ai use in recruitment (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?ddoc=2345) - [relocating to shropshire? (pdf, 1.8mb)](https://www.healthjobsuk.com/documents?ddoc=2313) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.