# Receptionist, Maternity > NHS job listing from Job Clerk for University Hospitals of Leicester NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-maternity/3a59dafc-3563-45de-860c-ccecf39686be - **Markdown:** https://www.jobclerk.com/job/receptionist-maternity/3a59dafc-3563-45de-860c-ccecf39686be.md ## Summary - **Status:** Live - **Employer:** University Hospitals of Leicester NHS Trust - **Location:** Leicester Royal Infirmary & Leicester General Hospital - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Part time, Job share, 27.75 sessions per week (Working a 4 week Rota - 8am-2pm, 2pm-8pm, 8pm-8am shifts) - **Closing date:** 2026-08-27T22:59:00.000Z - **Posted:** 2026-08-17T11:10:49.503Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Leicestershire/Leicester/University_Hospitals_Leicester_NHS_Trust/Maternity_Services/Maternity_Services-v8231593 - **Application URL:** https://apps.trac.jobs/job-advert/8231593?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.leicestershospitals.nhs.uk ## Job Content ### Job overview We are looking for a dynamic and flexible individual with great interpersonal skills to join our team. Our reception team is made up of 15 Receptionists covering the receptions at the LRI & LGH Maternity Department, where we operate a 24/7 cover on both sites. Shift Pattern to be discussed and agreed at interview As a Maternity Receptionist you will be the first point of contact for patients and visitors . The successful candidate will be a team player, quick learner and someone with a good telephone manner, who is reliable, flexible and able to work well under pressure, and have excellent customer service. You will be working in a fast paced environment. You will need to be adaptable, and able to work under pressure, be of smart appearance, friendly and approachable. Good timekeeping is essential. The successful applicant should also have previous clerical/reception experience, NHS/GP experience will be desirable. You must be educated to GCSE grade C or equivalent in English and Maths, and possess IT skills There is an expectation to cover for annual leave and sickness . Once trained you will work independently and will be required to use your own initiative. Various hours available (working a 4 week rota - 8am-2pm, 2pm-8pm, 8pm-8am) ### Main duties of the job We have two specialist Maternity Units at the LRI & LGH, which include Ante-Natal clinics for Scans and Specialist Care throughout pregnancy - Maternity Assessment Units at each site for patients to be admitted for review during their pregnancy. Delivery Suites at each site, staffed by Midwives, Doctors, Anaesthetists and MCA’s. Neo-Natal Unit based at the LRI and Special Care Baby Unit at the LGH to provide intensive care for babies if needed Duties to include: - To greet and Direct patients/visitors to wards and clinics - Admit patients on to the hospital system - Answer Telephone queries - Making up of Patient hospital folders - Track hospital Notes - Enter Care Plans on to the Database - ‘Log’ department repairs with Estates - Varied admin duties - Ensure work area is kept clean and tidy. - You must be educated to GCSE grade C or equivalent in English and Maths, possess some keyboard skills, with previous clerical experience. There is an expectation to cover for annual leave and sickness on day and night shifts. - Once trained you will work independently and will be required to use your own initiative. You will need to be reliable, flexible and have excellent customer service care. Uniform will be provided. ### Detailed job description and main responsibilities To greet and direct patients/visitors to wards and clinics in a polite and courteous manner. To facilitate the admission of patients to the Maternity Wards. To support with the preparation of new Maternity bookings. Please refer to the JD/PS for more details. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Knowledge of customer care - 1 years clerical experience **Desirable** - Previous reception experience Previous NHS/GP experience ### Training & Qualifications **Essential** - GCSE English/Maths Grade C or equivalent Literacy & Numerical Skills - IT Skills **Desirable** - Previous Nerve Centre experience ### Commitment to Trust values **Essential** - Written example of behaviours consistent with Trust values ### Equality, Diversity & Inclusion **Essential** - Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. - All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others ### Planning and organisation skills **Essential** - Ability to prioritise workload - Able to use own initiative - Ability to work both independently and as part of a team ### Communication and relationship skills **Essential** - Enthusiastic and motivated - Excellent communication skills - Ability to deal with rude or aggressive behaviour ### Other requirements specific to the role **Essential** - Availability to cover all shift patterns - 8am-2pm, 2pm-8pm, 8pm-8am **Desirable** - Flexible to cover additional shifts. Excellent timekeeping ## Documents - [jd/ps (pdf, 568.5kb)](https://www.healthjobsuk.com/documents?vdoc=10541523) - [jd and ps (pdf, 568.5kb)](https://www.healthjobsuk.com/documents?vdoc=10541525) - [employee benefits (pdf, 578.5kb)](https://www.healthjobsuk.com/documents?edoc=2350) - [understanding your right to work in the uk (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2349) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.