# Receptionist (Florey Sexual Health Clinic) > NHS job listing from Job Clerk for Royal Berkshire NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-florey-sexual-health-clinic/c43c3713-55a5-404a-9da7-d5dbc50c54a3 - **Markdown:** https://www.jobclerk.com/job/receptionist-florey-sexual-health-clinic/c43c3713-55a5-404a-9da7-d5dbc50c54a3.md ## Summary - **Status:** Live - **Employer:** Royal Berkshire NHS Foundation Trust - **Town:** Reading - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Shifts between 07:00-19:00 Monday to Friday and 09:00-13:00 Saturday) - **Closing date:** 2026-07-05T23:59:00.000Z - **Posted:** 2026-06-18T08:12:35.079Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Reading/Royal_Berkshire_NHS_Foundation_Trust/Receptionist_Florey_Sexual_Health_Clinic/Receptionist_Florey_Sexual_Health_Clinic-v8060518 - **Application URL:** https://apps.trac.jobs/job-advert/8060518?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalberkshire.nhs.uk ## Job Content ### Job overview Band 2 Receptionist (Florey Sexual Health Clinic) This is a full-time post for 37.5 hours per week. PLEASE NOTE: The post will include working shifts between 07:00-19:00 Monday to Friday and 09:00-13:00 Saturday. The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team. Reception is the first point of contact within our busy and extremely sensitive service and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels are essential qualities of the successful applicant. We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work. Please note: The advert will close early if we receive a sufficient number of applications. ### Main duties of the job The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change. This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service.  You will be required to work individually and also within a team. To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate. Previous NHS experience is not required, but customer-facing experience is desired. ### Detailed job description and main responsibilities The receptionist will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate. The receptionist works in close partnership with medical, nursing and administrative staff to ensure the smooth running of the outpatients department. Please refer to the attached Job Description & Person Specification for further details of the job role. ## Job Details Band 2 Receptionist (Florey Sexual Health Clinic) This is a full-time post for 37.5 hours per week. PLEASE NOTE: The post will include working shifts between 07:00-19:00 Monday to Friday and 09:00-13:00 Saturday. The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team. Reception is the first point of contact within our busy and extremely sensitive service and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels are essential qualities of the successful applicant. We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work. Please note: The advert will close early if we receive a sufficient number of applications. ## Job Description The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change. This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service. You will be required to work individually and also within a team. To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate. Previous NHS experience is not required, but customer-facing experience is desired. ## Responsibilities The receptionist will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate. The receptionist works in close partnership with medical, nursing and administrative staff to ensure the smooth running of the outpatients department. Please refer to the attached Job Description & Person Specification for further details of the job role. ## Person Specification ### Experience **Essential** - Reception experience within a customer service setting - Call centre experience - Experience within an NHS administrative environment **Desirable** - Reception experience - Experience within an NHS administration environment - Experience of working with clients of differing healthcare needs - Experience of working to tight deadlines ### Education / Qualifications **Essential** - GCSE (or equivalent) or above in English Language and Maths **Desirable** - Knowledge of Microsoft packages ## Documents - [staff benefits (pdf, 139.1kb)](https://www.healthjobsuk.com/documents?edoc=603) - [behaviours framework 2022 (pdf, 2.9mb)](https://www.healthjobsuk.com/documents?edoc=2970) - [probation policy & procedure (pdf, 559.4kb)](https://www.healthjobsuk.com/documents?edoc=1640) - [receptionist (florey sexual health clinic) (job description) (pdf, 203.2kb)](https://www.healthjobsuk.com/documents?vdoc=10350985) - [job description and personal specification (person specification) (pdf, 327.7kb)](https://www.healthjobsuk.com/documents?vdoc=10350984) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.