# Receptionist - Emergency Department- Leighton Hospital

> NHS job listing from Job Clerk for Mid Cheshire Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-emergency-department-leighton-hospital/a63155fb-47fd-4812-9697-1d7f66677aea
- **Markdown:** https://www.jobclerk.com/job/receptionist-emergency-department-leighton-hospital/a63155fb-47fd-4812-9697-1d7f66677aea.md

## Summary

- **Status:** Live
- **Employer:** Mid Cheshire Hospitals NHS Foundation Trust
- **Town:** Crewe
- **Region:** North West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pro rata, per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (2 week rolling rota)
- **Closing date:** 2026-08-04T23:59:00.000Z
- **Posted:** 2026-07-21T08:03:31.819Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cheshire/Crewe/Mid_Cheshire_Hospitals_NHS_Foundation_Trust/ED_Receptionist/ED_Receptionist-v8169867
- **Application URL:** https://apps.trac.jobs/job-advert/8169867?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.mcht.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for the post of Receptionist at Leighton Emergency Department.  We are looking for a highly motivated, confident and organised individual to join our busy reception team.

The post will involve booking patients on the system for both walk-in and ambulance arrivals and dealing with telephone and face to face enquiries.  The successful candidate will provide an efficient and comprehensive administration support for the emergency department.

The reception is manned 24 hours a day, 7 days a week with the following shift pattens available:-

- Reception | Shift Time
- Early | 08:30 - 12:30
- Mid | 12:30 - 17:00
- Late | 17:00 - 22:00
- TW | 17:00 - 00:00
- Night | 22:00 - 08:30

Please note that applicants who have applied for this position in the last 3 months need not apply.

### Main duties of the job

Greeting patients, relatives friends and other healthcare professionals attending the emergency department in a polite, friendly and professional manner.

The post holder will ensure that patients details are accurately recorded and relevant documentation is created to support safe patient care.

You will have excellent communication skills, be dedicated and courteous. You will also have excellent verbal and written  communication skills. You must be able to deal with sensitive and confidential issues in line with GDPR.

### Detailed job description and main responsibilities

- Provide an efficient and comprehensive reception service, greeting patients, public and all visitors as they arrive into the emergency department
- Dealing with enquiries promptly, taking action as necessary and directing patients/relatives/carers accordingly
- Maintain systems and process to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard

Please see full Job Description for this role.

## Person Specification

### Skills

**Essential**

- Effective customer service skills
- Good interpersonal skills
- Ability to work as part of a team
- Methodical/ numerate
- Demonstrate verbal and written communication skills

### Experience

**Essential**

- Previous office experience
- Proficient in computer skills, ECDL or equivalent, Microsoft Office
- Awareness and understanding of equality, diversity
- Awareness of the importance of confidentiality

**Desirable**

- Knowledge of Medical Terminology

### Physical Requirement

**Essential**

- Demonstrates ability to perform a wide range of duties in line with the JD

## Documents

- [welcome to mcht (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=2862)
- [job description (pdf, 416.2kb)](https://www.healthjobsuk.com/documents?vdoc=10471881)
- [continuous improvement (pdf, 292.8kb)](https://www.healthjobsuk.com/documents?edoc=2680)
- [ed receptionist jd & sp (pdf, 416.2kb)](https://www.healthjobsuk.com/documents?vdoc=10471882)
- [internal secondment agreement (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?ddoc=2211)
- [recruitment process & timescales (pdf, 240.7kb)](https://www.healthjobsuk.com/documents?ddoc=1885)
- [dbs checks and ex-offender guidance (pdf, 146.4kb)](https://www.healthjobsuk.com/documents?ddoc=1887)
- [guide to completing the application (pdf, 518.8kb)](https://www.healthjobsuk.com/documents?ddoc=1884)
- [mid cheshire hospitals benefits brochure (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=2791)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.