# Receptionist (Day Surgery Unit - WBCH Thatcham) - 30 hrs p/w > NHS job listing from Job Clerk for Royal Berkshire NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-day-surgery-unit-wbch-thatcham-30-hrs-pw/bf644dc3-a6ec-4dde-9577-3320a0e796e5 - **Markdown:** https://www.jobclerk.com/job/receptionist-day-surgery-unit-wbch-thatcham-30-hrs-pw/bf644dc3-a6ec-4dde-9577-3320a0e796e5.md ## Summary - **Status:** Live - **Employer:** Royal Berkshire NHS Foundation Trust - **Town:** Reading - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pro-rata per annum - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week (5 days per week) - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-05-29T09:13:10.368Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Thatcham/Royal_Berkshire_NHS_Foundation_Trust/Admin_Theatres_Anaesthetics/Admin_Theatres_Anaesthetics-v7981578 - **Application URL:** https://apps.trac.jobs/job-advert/7981578?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalberkshire.nhs.uk ## Job Content ### Job overview Band 2 Receptionist (Day Surgery Unit - WBCH Thatcham) This is a part-time post for 30 hours per week. PLEASE NOTE: This post is based at West Berkshire Community Hospital, London Road, Benham Hill, Thatcham, RG18 3AS. The receptionist is responsible for performing complex administrative functions and also responsible for receiving patients and visitors attending the day surgery unit, taking ownership of escalated administrative issues where appropriate. The receptionist works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the Day Surgery Unit. ### Main duties of the job - To act as a receptionist to the unit; promote a businesslike, but friendly and supportive role to all visitor and patients attending the unit. - To receive phone calls to the unit; take initial action; to liaise with other staff within the Department and Trust as appropriate. - To check patients in and out of the department using the EPR. - Responsible for keeping the work environment safe and organised. - Calling patients the day before surgery to confirm attendance. - To assist with the administrative running of the department, photocopying, filing and other general clerical tasks as required. - To assist in support and training of new staff where appropriate. - To use own initiative when requested by line manager in the management of work processes. - Be responsible for the management of own workload. ### Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for further details of the job role. ## Job Details Band 2 Receptionist (Day Surgery Unit - WBCH Thatcham) This is a part-time post for 30 hours per week. PLEASE NOTE: This post is based at West Berkshire Community Hospital, London Road, Benham Hill, Thatcham, RG18 3AS. The receptionist is responsible for performing complex administrative functions and also responsible for receiving patients and visitors attending the day surgery unit, taking ownership of escalated administrative issues where appropriate. The receptionist works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the Day Surgery Unit. ## Job Description To act as a receptionist to the unit; promote a businesslike, but friendly and supportive role to all visitor and patients attending the unit. To receive phone calls to the unit; take initial action; to liaise with other staff within the Department and Trust as appropriate. To check patients in and out of the department using the EPR. Responsible for keeping the work environment safe and organised. Calling patients the day before surgery to confirm attendance. To assist with the administrative running of the department, photocopying, filing and other general clerical tasks as required. To assist in support and training of new staff where appropriate. To use own initiative when requested by line manager in the management of work processes. Be responsible for the management of own workload. ## Responsibilities Please refer to the attached Job Description and Person Specification for further details of the job role. ## Person Specification ### Education **Essential** - GCSE in English & Maths or equivalent **Desirable** - Experience using Microsoft packages ### Experience **Essential** - Previous NHS experience - Reception/Customer facing experience ### Skills, Knowledge & Abilities **Essential** - Organised and Methodical - Ability to work as part of a team - Computer literate **Desirable** - Keyboard skills ## Documents - [staff benefits (pdf, 139.1kb)](https://www.healthjobsuk.com/documents?edoc=603) - [jos description (pdf, 240.4kb)](https://www.healthjobsuk.com/documents?vdoc=10264403) - [behaviours framework 2022 (pdf, 2.9mb)](https://www.healthjobsuk.com/documents?edoc=2970) - [probation policy & procedure (pdf, 559.4kb)](https://www.healthjobsuk.com/documents?edoc=1640) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.