# Receptionist / Care Navigator

> NHS job listing from Job Clerk for Primary Care Careers.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-care-navigator/9bbd9a46-dfb6-4464-bbf0-0700b98dabfc
- **Markdown:** https://www.jobclerk.com/job/receptionist-care-navigator/9bbd9a46-dfb6-4464-bbf0-0700b98dabfc.md

## Summary

- **Status:** Live
- **Employer:** Primary Care Careers
- **Location:** Princes Road, Maldon, Essex, CM9 5DF, United Kingdom
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Salary:** Negotiable
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-11-13T23:59:59.999Z
- **Posted:** 2026-10-20T15:33:57.361Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0038-26-0894
- **Application URL:** https://vacancies.eoeprimarycarecareers.nhs.uk/vacancies/30082/receptionist--care-navigator.html
- **Employer website:** https://www.eoeprimarycarecareers.nhs.uk/

## Job Content

### Job summary

Longfield Medical Centre has an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis, for 22.5 hours per week, Monday to Friday, 2.00pm - 6.30pm.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

### Main duties of the job

The main responsibilities of the role include:

- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.

### About us

Our well-established, semi-rural training practice serves approximately 17,000 patients. We are a CQC rated "Good" practice, who pride ourselves on delivering high-quality, patient-centred care to our local community.

We offer competitive rates of pay, increased annual leave loyalty bonuses, and access to the NHS pension scheme.

### Details

- Date posted: 20 October 2026
- Pay scheme: Other
- Salary: Depending on experience dependent on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 30082
- Job locations: Princes Road, Maldon, Essex, CM9 5DF, United Kingdom

### Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

## Person Specification

### Experience

**Essential**

- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.