# Receptionist - Bank

> NHS job listing from Job Clerk for Avery Healthcare Group Ltd..

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-bank/c4aac1a6-4f5a-412a-a9e6-41db4436d22a
- **Markdown:** https://www.jobclerk.com/job/receptionist-bank/c4aac1a6-4f5a-412a-a9e6-41db4436d22a.md

## Summary

- **Status:** Archived / closed
- **Employer:** Avery Healthcare Group Ltd.
- **Town:** Knowle
- **Region:** Midlands
- **Country:** United Kingdom
- **Profession:** Administrative and IT
- **Salary:** £12.75

                    an hour
- **Contract type:** Bank
- **Employment type:** Flexible working
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-03T11:50:14.481Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/L0034-26-2743?employerCode=L0034

## Job Content

### Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Frognal House Care Home in Kent. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.

### Main duties of the job

As a receptionist at Avery Healthcare, your primary responsibility will be to offer professional, high-quality customer service as the first point of contact within the care home. You will be handling a variety of administrative services, including answering the telephone, responding to inquiries, redirecting calls to relevant staff, and recording messages as required. The role also involves completing reception-related administration tasks, maintaining databases, and providing administrative assistance to the General Manager. Additionally, you are expected to ensure the general tidiness of the reception area by liaising with Housekeeping to maintain standards. The job requires excellent communication skills, both verbal and written, confidence in using computers, a positive and welcoming attitude, and previous experience in problem-solving and handling client complaints. A DBS check and proof of eligibility to work in the UK are mandatory.

### About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, known for supporting residents and team members alike. With a vision of 'creating meaningful lives together,' Avery is focused on making the later years of life as enriching as any other. The company emphasizes creating meaningful experiences for both its residents and staff, fostering an environment where employees feel valued and empowered. Avery operates a growing network of over 100 homes, offering exceptional care and a supportive culture that prizes respect, compassion, and a commitment to excellence. Their mission is not only to provide outstanding care but also to create a workplace where people love to work, helping residents and staff lead enriched and meaningful lives.

### Details

- Date posted: 03 July 2026
- Pay scheme: Other
- Salary: £12.75 an hour
- Contract: Bank
- Working pattern: Flexible working
- Reference number: 1522607855
- Job locations: Avery Healthcare, Sidcup, DA14 6LF, United Kingdom

### Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Frognal House Care Home in Kent. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude:

- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

Please note this role will require:

- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

## Person Specification

### Qualifications

**Essential**

- Excellent communication skills, confidence in using computers, a positive and welcoming attitude, previous experience in problem-solving and handling client complaints.

## Agent Notes

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