# Receptionist and Booking Administrator - Peterborough

> NHS job listing from Job Clerk for North West Anglia NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-and-booking-administrator-peterborough/db02e5d7-f7f7-4eea-b284-2336dc5a2050
- **Markdown:** https://www.jobclerk.com/job/receptionist-and-booking-administrator-peterborough/db02e5d7-f7f7-4eea-b284-2336dc5a2050.md

## Summary

- **Status:** Archived / closed
- **Employer:** North West Anglia NHS Foundation Trust
- **Town:** Peterborough
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro-rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, 37.5 hours per week (Flexible within Monday to Friday)
- **Closing date:** 2026-06-29T23:59:00.000Z
- **Posted:** 2026-06-15T08:31:11.493Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Peterborough/North_West_Anglia_NHS_Foundation_Trust/Cardiology/Cardiology-v8082085
- **Application URL:** https://apps.trac.jobs/job-advert/8082085?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nwangliaft.nhs.uk

## Job Content

### Job overview

The physiological investigations teams (Cardiac & Respiratory) deliver services across 2 acute departments and Doddington community hospital, which support rural areas, with a plan to deliver services from the purpose-built Peterborough Community Diagnostic Centre (CDC), opening in the Autumn of 2026. Our team comprises of accredited staff and highly specialised physiologists, as part of the administrative team supporting the team you will be responsible for the day to day allocation of appointments and maintenance of accurate patient records. They will provide a friendly, reliable, easily accessible enquiry system for patients adhering to national guidance for booking and choice.  The post holder will maybe required to work across all sites within North West Anglia NHS Foundation Trust.  The post holder will preferably have experience of working within a diagnostic team or hold relevant qualifications to NVQ level II or above, or equivalent.

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

### Main duties of the job

- To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines
- To monitor and maintain diagnostic waiting lists.
- To provide administrative support for the Cardiac / Respiratory Investigations Department
- To support the smooth running of the main reception area in Cardiac / Respiratory Investigations Department (CID)
- To provide cover for the Lead Administrator as required
- To support the smooth running of the main reception area in Cardiac Investigations Department (CID) and Respiratory Investigations Department (RID)

### Detailed job description and main responsibilities

Please see the attached job description which gives full details of the role.  Alternatively call to arrange an informal visit to meet the team.

## Job Details

The physiological investigations teams (Cardiac & Respiratory) deliver services across 2 acute departments and Doddington community hospital, which support rural areas, with a plan to deliver services from the purpose-built Peterborough Community Diagnostic Centre (CDC), opening in the Autumn of 2026. Our team comprises of accredited staff and highly specialised physiologists, as part of the administrative team supporting the team you will be responsible for the day to day allocation of appointments and maintenance of accurate patient records. They will provide a friendly, reliable, easily accessible enquiry system for patients adhering to national guidance for booking and choice. The post holder will maybe required to work across all sites within North West Anglia NHS Foundation Trust. The post holder will preferably have experience of working within a diagnostic team or hold relevant qualifications to NVQ level II or above, or equivalent.

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

## Job Description

To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines

To monitor and maintain diagnostic waiting lists.

To provide administrative support for the Cardiac / Respiratory Investigations Department

To support the smooth running of the main reception area in Cardiac / Respiratory Investigations Department (CID)

To provide cover for the Lead Administrator as required

To support the smooth running of the main reception area in Cardiac Investigations Department (CID) and Respiratory Investigations Department (RID)

## Responsibilities

Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.

## Person Specification

### Skills

**Essential**

- Can demonstrate good standards of written and verbal communication, at all levels

### Aptitudes

**Essential**

- Flexible and responsive to change and work across site if needed.
- Self-motivated and self-directed
- Able to deal tactfully in sensitive situations

### Experience

**Essential**

- Experience of supervision of Administration/Secretarial Staff
- Previous experience and/or can demonstrate an overall understanding patient pathways
- Systems administration experience

**Desirable**

- Experience of working in the NHS in an administration role
- Experience of using PAS, databases, e-track Anglia Ice, MS office and Excel Spreadsheets

### Qualifications

**Essential**

- Educated to GCSE level in English Language and Maths or equivalent
- ECDL or equivalent experience

**Desirable**

- NVQ 3 Business and Administration or equivalent experience

## Documents

- [staff benefits (pdf, 576.5kb)](https://www.healthjobsuk.com/documents?edoc=2886)
- [living our values (pdf, 260.7kb)](https://www.healthjobsuk.com/documents?edoc=1865)
- [we are team nwangliaft (pdf, 8.3mb)](https://www.healthjobsuk.com/documents?edoc=2745)
- [information for candidates (pdf, 5.7mb)](https://www.healthjobsuk.com/documents?edoc=2788)
- [receptionist & booking admin - jd (pdf, 399.7kb)](https://www.healthjobsuk.com/documents?vdoc=10374383)
- [receptionist & booking admin - ps (pdf, 136.6kb)](https://www.healthjobsuk.com/documents?vdoc=10374384)

## Agent Notes

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