# Receptionist / Administrator > NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-administrator/633c5076-8d38-4c4d-ac53-d8ef4aa77b64 - **Markdown:** https://www.jobclerk.com/job/receptionist-administrator/633c5076-8d38-4c4d-ac53-d8ef4aa77b64.md ## Summary - **Status:** Live - **Employer:** Betsi Cadwaladr University Health Board - **Location:** Pen y Maes Health Centre - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,300 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 20.5 hours per week (Monday - 8am until 2pm, Tuesday - 1:30pm until 6:30pm, Friday - 8am until 6:30 pm) - **Closing date:** 2026-08-27T22:59:00.000Z - **Posted:** 2026-08-20T15:30:45.311Z - **Source information URL:** https://www.healthjobsuk.com/job/Summerhill/Betsi_Cadwaladr_University_Health_Board/ReceptionistAdministrator/ReceptionistAdministrator-v8245340 - **Application URL:** https://apps.trac.jobs/job-advert/8245340?ShowJobAdvert=&feedid=9002 - **Employer website:** https://bcuhb.nhs.wales ## Job Content ### Job overview There is an expectation that the successful applicant will learn Welsh following appointment to the post. The East Primary Care Team is looking for experienced, organised and enthusiastic Receptionists to work in our Health Board managed GP Practice (Pen Y Maes Medical Centre, Wrexham). Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging. ### Main duties of the job The post holder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required. Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting. The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate. The post holder will also be expected to work at other Health Board managed GP practices in the East area on an ad hoc basis to meet service needs and to cover staff absences. This will be discussed at interview. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Welsh language skills need to be learnt when appointed to the post ## Person Specification ### Skills **Essential** - Ability to input information onto a computer system with speed and accuracy - Ability to deal with a number of different tasks simultaneously - Ability to communicate professionally and effectively with all levels of staff both verbally and in writing - Ability to deal with issues on the spot **Desirable** - Shorthand skills ### Knowledge **Essential** - An understanding of confidentiality involved with post - Knowledge of a range of administrative processes **Desirable** - Knowledge of medical terminology ### Experience **Essential** - Experience of using Microsoft office packages - Experience of working in a busy reception or office environment - Experience of dealing with the public on the phone and face to face - Ability to work in a fast paced, ever-changing environment **Desirable** - Experience of using an IT system (e.g. EMIS, Oracle, WPAS) - Experience of working in a GP surgery or an NHS office environment ### Qualifications **Essential** - A good standard of general education - NVQ Level 2 in administration or equivalent qualification/experience **Desirable** - ECDL - Word processing qualification (e.g. RSA 2, or equivalent experience) ### Personal Attributes **Essential** - Ability to work as part of an integrated multi-skilled team member without direct supervision - Flexible approach to the needs of the service including working at other sites when required ## Documents - [jd - sd (pdf, 288.6kb)](https://www.healthjobsuk.com/documents?vdoc=10556840) - [ps - mp (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?vdoc=10556841) - [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220) - [oh form - ig ffurflen (docx, 101.2kb)](https://www.healthjobsuk.com/documents?vdoc=10556843) - [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838) - [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075) - [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.