# Receptionist / Administrator > NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-administrator/2c22928f-a954-4f2e-98d2-5cbfe24fc24f - **Markdown:** https://www.jobclerk.com/job/receptionist-administrator/2c22928f-a954-4f2e-98d2-5cbfe24fc24f.md ## Summary - **Status:** Live - **Employer:** Dorset Healthcare University NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 P.A. - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-06-26T14:43:05.812Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Wimborne/Dorset_HealthCare_University_NHS_Foundation_Trust/Receptionist_Administrator/Receptionist_Administrator-v8067744 - **Application URL:** https://apps.trac.jobs/job-advert/8067744?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dorsethealthcare.nhs.uk ## Job Content ### Job overview Oakley House is home to 3 Community Mental Health Teams - 2 Older Persons and an Adult CMHT.   We are looking for a receptionist for our Outpatient  Reception.   This role requires a high level of professionalism and resilience.   Must be able to work independently. The ideal applicant will be used to and enjoy working in a multi-tasking role and above all have the ability to remain calm and resilient in a busy and challenging environment. An administrative background is required with excellent keyboard skills and strong telephone reception experience. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. ### Main duties of the job You will be organising meetings and taking minutes on a weekly basis. This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route. Telephone reception to service users, GPs and other agencies Processing and sending information to, service  users, GP's and other agencies Outpatient reception. Booking appointments ### Detailed job description and main responsibilities Outpatient reception. Telephone reception. Health and Safety and locking up duties. Handling post and medication. Data management. See job description for details. ## Job Details Oakley House is home to 3 Community Mental Health Teams - 2 Older Persons and an Adult CMHT. We are looking for a receptionist for our Outpatient Reception. This role requires a high level of professionalism and resilience. Must be able to work independently. The ideal applicant will be used to and enjoy working in a multi-tasking role and above all have the ability to remain calm and resilient in a busy and challenging environment. An administrative background is required with excellent keyboard skills and strong telephone reception experience. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. ## Job Description You will be organising meetings and taking minutes on a weekly basis. This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route. Telephone reception to service users, GPs and other agencies Processing and sending information to, service users, GP's and other agencies Outpatient reception. Booking appointments ## Responsibilities Outpatient reception. Telephone reception. Health and Safety and locking up duties. Handling post and medication. Data management. See job description for details. ## Person Specification ### Information Technology **Essential** - IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing, spreadsheets, outlook, digital systems. ### Job specific experience **Essential** - Previous experience within a comparable reception role - Excellent communication & interpersonal skills, both written & verbal - Excellent organisational skills with ability to multitask - Ability to deal with emotionally heightened service users **Desirable** - Previous NHS experiences ### Knowledge, skills & training **Essential** - Min 5 GCSE’s including Maths or English, or equivalent - ECDL or equivalent level of IT skills - NVQ Level 2 or equivalent level of experience of office procedures ### Personal qualities/attributes **Essential** - Ability to remain calm and professional when dealing with challenging callers. - Demonstrable ability to prioritise effectively. - Able to work independently as well as within a team and adhere to sphere of responsibility. - Evidence of good communication skills, both verbal and written - To show understanding of patient confidentiality. ## Documents - [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340) - [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695) - [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941) - [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866) - [job description and person specification (pdf, 189.3kb)](https://www.healthjobsuk.com/documents?vdoc=10411028) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.