# Receptionist / Administrator > NHS job listing from Job Clerk for Essex Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionist-administrator/1f8c8722-0559-466d-9268-0e2291fe8c1e - **Markdown:** https://www.jobclerk.com/job/receptionist-administrator/1f8c8722-0559-466d-9268-0e2291fe8c1e.md ## Summary - **Status:** Live - **Employer:** Essex Partnership University NHS Foundation Trust - **Location:** Rochford Hospital - **Workplace type:** onsite - **Profession:** Receptionist - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per annum, pro rata. - **Contract type:** Fixed term: 6 months (Full time 9am to 5pm Monday to Friday until end March 2027.) - **Employment type:** Full time - 37.5 hours per week (May need to cover 8.30 to 4.30 on occasion, flexibility is a key requirement. Standard hours 9am to 5pm.) - **Closing date:** 2026-09-18T22:59:00.000Z - **Posted:** 2026-09-04T08:52:56.955Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/SOUTHENDONSEA/Essex_Partnership_University_NHS_Foundation_Trust/Community_Child_Services_Administration/Community_Child_Services_Administration-v8259483 - **Application URL:** https://apps.trac.jobs/job-advert/8259483?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eput.nhs.uk ## Job Content ### Job overview The Lighthouse Child Development Centre provides specialist services for children and young people aged 0 to 18 years with neurodevelopmental and neurodisability conditions. ### Main duties of the job We are looking to recruit an experienced and motivated Reception Administrator to join our busy administrative team. The post holder will provide a professional and efficient reception and administrative service, acting as a key point of contact for patients, families, carers, and healthcare professionals. Duties will include managing telephone, email, and face-to-face enquiries, booking patient appointments, supporting waiting list and prescription administration, scanning documentation to electronic patient records, and providing general administrative support to the service. The successful candidate will have excellent communication and organisational skills, strong attention to detail, and the ability to work effectively under pressure, both independently and as part of a team. A compassionate and patient-focused approach is essential. The role offers the opportunity to work closely with a multidisciplinary team including Paediatric Consultants, Occupational Therapists, Physiotherapists, Speech and Language Therapists, and Audiologists, supporting the delivery of high-quality care for children, young people, and their families. ### Detailed job description and main responsibilities You will be part of a team that is the first point of contact for parents, carers, healthcare and education professionals. This contact can be via telephone, text, email or in person. You will provide administrative support for the paediatric team including Occupational Therapists and Physiotherapists, consultants, practitioners and nursing staff. This support can include: Monitoring and processing electronic and email referrals. Updating electronic records. Answering calls and other enquiries. Providing front of house reception duties. Prescription administration. Booking appointments. Scanning. Send out reports / clinical letters. Any other administrative tasks as deemed appropriate by the Centre Manager. You will ensure the timely and accurate and confidential recording of activity across paediatric services using Trust approved IT, processes and procedures. You may be communicating with vulnerable patients and their parents / carers and you will be required to respond appropriately within the given timeframes. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Educational **Essential** - GCE / GCSE English C / 5 - GCE / GCSE Maths C / 5 - Good communication skills, writing and speaking - Good IT skills including Microsoft packages **Desirable** - Experience of using SystmOne - Previous experience of working for healthcare setting - Understanding of handling confidential data ### Team working **Essential** - Team working **Desirable** - Proven conflict resolution skills ### Personal skills **Essential** - Verbal communication - Experience of data entry - Team working - Evidence prioritisation methods - Microsoft Office **Desirable** - Experience of using Excel ## Documents - [staff benefits (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?edoc=2990) - [job specification (pdf, 918.9kb)](https://www.healthjobsuk.com/documents?vdoc=10572997) - [person specification (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?vdoc=10581380) - [candidate privacy policy (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=1853) - [right to work information (pdf, 293.6kb)](https://www.healthjobsuk.com/documents?edoc=2355) - [values of the nhs pension (pdf, 151.3kb)](https://www.healthjobsuk.com/documents?edoc=2659) - [employer recognition scheme - gold award (pdf, 27.7kb)](https://www.healthjobsuk.com/documents?edoc=2451) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.