# Receptionist / Administrator

> NHS job listing from Job Clerk for London North West University Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionist-administrator/005cc5e7-0f86-440f-9fe3-2e6980b97eba
- **Markdown:** https://www.jobclerk.com/job/receptionist-administrator/005cc5e7-0f86-440f-9fe3-2e6980b97eba.md

## Summary

- **Status:** Live
- **Employer:** London North West University Healthcare NHS Trust
- **Town:** Harrow
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 Per Annum Including High Cost Area Supplement
- **Contract type:** Permanent
- **Employment type:** 37.5 hours per week (Full Time 37.5 hours per week)
- **Closing date:** 2026-08-11T23:59:00.000Z
- **Posted:** 2026-07-28T12:30:28.177Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Southall/London_North_West_University_Healthcare_NHS_Trust/Cardiology/Cardiology-v8157759
- **Application URL:** https://apps.trac.jobs/job-advert/8157759?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.lnwh.nhs.uk

## Job Content

### Job overview

Do you want to make a difference? Are you committed, caring, willing to learn, dedicated and have great attention for detail? We are looking for a motivated admin person with above average computer abilities and great interpersonal skills to join Ealing Hospital  Cardiology team.

You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as you as you will be responsible for scheduling of cardiac diagnostics across our services.

The role is essential for the accurate capture of clinical activity data and requires a person with the flexibility, adaptability and focus to meet competing priorities and changing working practices.

### Main duties of the job

- Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service
- Record all outpatient attendances (cashing-up) on the Patient Access System
- Book follow-up appointments, discharge back to the GP and/or add to waiting lists
- File documents according to Information Governance policy
- Communicate with patients, visitors and staff in a professional and courteous manner
- Communicate effectively using all available forms of communication
- Maintain an uncluttered and tidy reception area
- Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
- Support the Managers and Supervisors in developing a patient focused service

### Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

## Person Specification

### Skills

**Essential**

- Outpatient Dept experience

### Attributes

**Essential**

- Ability to remain calm under pressure
- Friendly approach to colleagues, staff and patients
- Empathises with and seeks to promote the welfare of others

### HEART Values

**Essential**

- Demonstrate commitment to Trust HEART values

### Skills, Abilities

**Essential**

- Advanced keyboard skills
- Ability to input electronic data accurately
- Confident user of Excel and Outlook
- Experience of using Cerner

### Knowledge & Experience

**Essential**

- Experience of delivering excellent customer service
- Experience of working in a constantly changing environment without direct supervision
- Understanding of confidentiality, data protection and safeguarding

**Desirable**

- CERNER/NHS Experience

### Education/ Qualifications

**Essential**

- NVQ Level 3 or equivalent experience
- English at GCSE level

## Documents

- [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615)
- [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549)
- [what makes us special? (pdf, 891.8kb)](https://www.healthjobsuk.com/documents?edoc=1553)
- [reception/admin assistant (pdf, 512.3kb)](https://www.healthjobsuk.com/documents?vdoc=10458201)
- [what makes us special - mobile friendly version (pdf, 379.0kb)](https://www.healthjobsuk.com/documents?edoc=1551)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.