# Reception/Administrator

> NHS job listing from Job Clerk for Operose Health.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionadministrator/9b26fec1-6df2-47c7-a2c3-20fb8a172293
- **Markdown:** https://www.jobclerk.com/job/receptionadministrator/9b26fec1-6df2-47c7-a2c3-20fb8a172293.md

## Summary

- **Status:** Live
- **Employer:** Operose Health
- **Town:** Nottingham
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Salary:** £24,960

                    a year
- **Contract type:** Permanent
- **Employment type:** Full-time
- **Closing date:** 2026-07-24T23:59:00.000Z
- **Posted:** 2026-07-08T19:01:48.568Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0327-26-0233?employerCode=E0327
- **Application URL:** https://www.applygateway.com/apply?JobId=1524809065&supplierId=153&utm_campaign=NHSJobs&utm_source=supplier

## Job Content

### Job summary

Job title: Administrator Location: The Practice St Albans Salary: £24.960.00 Hours: 61 hours (multiple positions) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

### Main duties of the job

Job title: Administrator Location: The Practice St Albans Salary: £24.960.00 Hours: 61 hours (multiple positions) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other - because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

### About us

Operose Health is a primary care provider known for delivering comprehensive and efficient local primary care services on a large scale. The organization is dedicated to improving patient access, healthcare outcomes, and the overall patient experience. Colleagues at Operose Health are expected to embody the company's values of Caring, Ambitious, Resourceful, and Excellence in all their endeavors. Operose Health emphasizes teamwork, compassion, determination, and a commitment to learning. As part of its mission, the organization supports the professional growth of its employees and encourages innovative solutions to enhance the quality of healthcare services provided to patients, ensuring a healthier future for all.

### Details

- Date posted: 08 July 2026
- Pay scheme: Other
- Salary: £24,960 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 1524809065
- Job locations: Operose Health, Nottingham, NG6 8AQ, United Kingdom

### Job responsibilities

Job title:Administrator

Location:The Practice St Albans

Salary:£24.960.00

Hours:61 hours (multiple positions)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

- Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
- Emailing, scanning and coding clinical correspondence.
- Processing prescriptions requests.
- Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

What we look for in new colleagues:

- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Experience with SystmOne
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.

Package Description:

How well support you:

- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.

## Person Specification

### Qualifications

**Essential**

- Reception or customer care experience is essential, along with excellent spoken and written communication skills. Experience with SystmOne and basic PC skills, including Word, Excel, and email, are required. Ability to work within processes and procedures and maintain confidentiality and data security. Previous NHS experience is welcome but not essential.

## Agent Notes

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