# Reception/Administrator Assistant > NHS job listing from Job Clerk for Kent and Medway NHS and Social Care Partnership Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionadministrator-assistant/2738a128-3e38-4ff1-ad46-c249dd88d104 - **Markdown:** https://www.jobclerk.com/job/receptionadministrator-assistant/2738a128-3e38-4ff1-ad46-c249dd88d104.md ## Summary - **Status:** Live - **Employer:** Kent and Medway NHS and Social Care Partnership Trust - **Town:** Maidstone - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum (inclusive of high-cost area supplement) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (37.5 hours per week) - **Closing date:** 2026-06-05T23:59:00.000Z - **Posted:** 2026-05-22T13:30:59.809Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Dartford/Kent_Medway_Mental_Health_NHS_Trust/Community_Mental_Health/Community_Mental_Health-v8033611 - **Application URL:** https://apps.trac.jobs/job-advert/8033611?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an Administrator to join the CQC-rated ‘Good’ Community Mental Health Team at Arndale House in Dartford. The post is integral to the team, and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals. What is High Cost Area Allowance? The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas. As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. 5% of basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121. (the agreed annual amount will be divided into 12 equal amounts and paid monthly). ### Main duties of the job This varied role will include: - Having contact with patients, carers, relatives and other external stakeholders - Typing letters and reports via BigHand (audio) and or copy typing - Minuting meetings - Using the patient record system RiO (training provided) - Taking phone calls and managing the admin mailbox - Booking and supporting clinic appointments - Some analytical work in supporting the team to achieve their KPIs and Trust targets. - Ordering of stationery and other items as required via SBS (training provided). It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales. ### Detailed job description and main responsibilities Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, including minute-taking  is essential, together with excellent typing skills and telephone manner. Please refer to the attached job description for the full details on the responsibilities and person specification ## Responsibilities Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, including minute-taking  is essential, together with excellent typing skills and telephone manner. Please refer to the attached job description for the full details on the responsibilities and person specification ## Person Specification ### Experience **Essential** - Transferable customer care and reception skills - Admin Experience ### Knowledge and Skills **Essential** - Experience of using Microsoft Office - Excellent customer service skills **Desirable** - Experience of working in a busy reception environment. - Minute Taking - Admin experience/NHS experience. ### Training, Qualifications and Registration **Essential** - Maths and English GCSE C Grade or grade 4 or equivalent - NVQ Level 2/RSA 2 or equivalent ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [trust name change (pdf, 813.6kb)](https://www.healthjobsuk.com/documents?edoc=2991) - [job description for band 2 (pdf, 232.4kb)](https://www.healthjobsuk.com/documents?vdoc=10321326) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.