# Reception/Administration Assistant > NHS job listing from Job Clerk for City Health Care Partnership CIC. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionadministration-assistant/268fd180-225e-4138-864e-a974c55474f3 - **Markdown:** https://www.jobclerk.com/job/receptionadministration-assistant/268fd180-225e-4138-864e-a974c55474f3.md ## Summary - **Status:** Live - **Employer:** City Health Care Partnership CIC - **Town:** Hull - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-06-25T23:59:00.000Z - **Posted:** 2026-06-11T11:05:07.728Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E9810-26-0183?employerCode=E9810 - **Application URL:** https://apps.trac.jobs/job-advert/8058111?FromJobsNHS=1&ShowJobAdvert= ## Job Content ### Job summary You'll support people using sexual health services by welcoming them, answering queries, and helping them access the right care at the right time. Working with the administration team, you will help keep services running smoothly and efficiently. Your role is key to creating a positive first impression for patients and supporting colleagues with essential admin tasks. You'll help ensure information is handled safely and accurately, making a real difference to patient experience and service quality. What you'll do: - Welcome patients and visitors, acting as the first point of contact - Manage calls, emails, and enquiries in a clear and timely way - Book appointments and update records on the Electronic Patient Record (EPR) system - Provide admin support such as filing, scanning, and preparing documents - Signpost patients to appropriate services and support options ### Main duties of the job What we're looking for: - Good communication and customer service skills - Confident using IT systems, including Microsoft Word - Ability to organise your workload and meet deadlines - Experience of office or admin work, or transferable skills - A team player who respects confidentiality and handles information sensitively ### About us At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. ### Details - Date posted: 11 June 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 a year pa/pr - Contract: Permanent - Working pattern: Full-time - Reference number: 810-8058111 - Job locations: Wilberforce Health Centre, Story Street, Hull, HU1 3SA, United Kingdom ### Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. ## Job Details You'll support people using sexual health services by welcoming them, answering queries, and helping them access the right care at the right time. Working with the administration team, you will help keep services running smoothly and efficiently. Your role is key to creating a positive first impression for patients and supporting colleagues with essential admin tasks. You'll help ensure information is handled safely and accurately, making a real difference to patient experience and service quality. What you'll do: Welcome patients and visitors, acting as the first point of contact Manage calls, emails, and enquiries in a clear and timely way Book appointments and update records on the Electronic Patient Record (EPR) system Provide admin support such as filing, scanning, and preparing documents Signpost patients to appropriate services and support options ## Job Description What we're looking for: Good communication and customer service skills Confident using IT systems, including Microsoft Word Ability to organise your workload and meet deadlines Experience of office or admin work, or transferable skills A team player who respects confidentiality and handles information sensitively ## Responsibilities Please see the job description and person specification attached to this job advert for full details on the role. ## Person Specification ### Qualifications **Essential** - Level 2 in Business Administration or Customer Service or equivalent knowledge and experience - Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill ### Knowledge & Experience **Essential** - Knowledge of a range of routine administration procedures - Knowledge of Microsoft Word - Previous experience of working in an office environment and carrying out general officer procedures **Desirable** - Knowledge of other Microsoft packages - Experience of SystmOne functions - Previous NHS experience - Previous experience of working with general public ## Documents - [Job Description & Person Specification.pdf (PDF, 936 KB)](document:2954332) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.