# Reception/Admin Support > NHS job listing from Job Clerk for Coventry and Warwickshire Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionadmin-support/bb377c1e-dc65-4220-a4ae-3b12f2fe13b6 - **Markdown:** https://www.jobclerk.com/job/receptionadmin-support/bb377c1e-dc65-4220-a4ae-3b12f2fe13b6.md ## Summary - **Status:** Live - **Employer:** Coventry and Warwickshire Partnership NHS Trust - **Town:** Coventry - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday between hours of 8am - 4.30pm on a rota basis with 2 other staff members) - **Closing date:** 2026-07-28T23:59:00.000Z - **Posted:** 2026-07-13T23:03:02.653Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/Coventry_Warwickshire_Partnership_NHS_Trust/Administration/Administration-v8122552 - **Application URL:** https://apps.trac.jobs/job-advert/8122552?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.covwarkpt.nhs.uk ## Job Content ### Job overview Coventry & Warwickshire Partnership Trust  Receptionist/Admin Support  Base:        City of Coventry Health Centre Posts:     1 x Permanent 37.5hours per week  Times:    Monday to Friday working between hours of 8am - 4.30pm with a 30 min break. We are looking to recruit a Receptionist/Administrative support role, based within the Children's 4th floor Reception team.   The post-holder will be required to on Reception as part of a team of 3 staff, reporting to the Admin Team Co-Ordinator  and providing an effective and efficient reception and admin support service to clinicians and healthcare professionals across the different services provided on the 4th floor. .  You must be able to multi-task under pressure and work flexibly to meet the needs of the service. ### Main duties of the job You will be front of house greeting patients and visitors to the service. You will also be providing efficient general administrative duties for the various services across the floor, supporting the clinical staff and HCA's. We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner.  The role requires excellent customer service skills due to the nature of the calls as well as previous reception/office experience. Applicants will be dealing with parents/patients/out side agencies face to face on a daily basis, helping with queries. The 4th floor Reception is a very busy reception area, dealing with lots of different queries, prescriptions, internal telephone calls, scanning documents, maintaining care records and data inputting using our SystemOne software daily – previous experience would be an advantage, but training will be provided. ### Detailed job description and main responsibilities The successful candidate will be educated to GCSE level.  Essential requirements of this post include a confident face to face contact,  good IT skills, high level communication skills, attention to detail and sensitivity due to the nature of the service.  You will need good organisational skills and the ability to work both independently and as part of a team. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. This post will require a standard DBS check and it will be the postholder’s responsibility to finance this. ## Person Specification ### Experience **Essential** - Experience of working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook) - Experience of working in a busy office / customer care environment ### Qualifications **Essential** - Good General Education (e.g., GCSE English and Maths) ### Knowledge & Skills **Essential** - Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion - Standard keyboard / IT skills - Understand confidentiality and apply the principles - Ability to pay attention to detail where there are predictable interruptions to the work pattern ## Documents - [admin support (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?vdoc=10418984) - [flexible working policy (pdf, 347.5kb)](https://www.healthjobsuk.com/documents?edoc=1155) - [application guidance notes (pdf, 157.0kb)](https://www.healthjobsuk.com/documents?edoc=1157) - [terms and conditions nhs jobs (pdf, 19.9kb)](https://www.healthjobsuk.com/documents?edoc=1158) - [equality and diversity leaflets (pdf, 838.8kb)](https://www.healthjobsuk.com/documents?edoc=1159) - [the prince's trust help 16-30 year olds into work (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?edoc=2706) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.