# Reception Clerical Officer - Emergency Department - Huntingdon > NHS job listing from Job Clerk for North West Anglia NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/reception-clerical-officer-emergency-department-huntingdon/eb52aa08-e4af-4650-af8c-6f7db228d99c - **Markdown:** https://www.jobclerk.com/job/reception-clerical-officer-emergency-department-huntingdon/eb52aa08-e4af-4650-af8c-6f7db228d99c.md ## Summary - **Status:** Archived / closed - **Employer:** North West Anglia NHS Foundation Trust - **Town:** Peterborough - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £23,615 pa pro rata - **Contract type:** Permanent - **Employment type:** 18.45 hours per week (full or part time considered) - **Closing date:** 2025-01-14T23:59:00.000Z - **Posted:** 2024-12-31T14:30:10.419Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Huntingdon/North_West_Anglia_NHS_Foundation_Trust/Administrative_Clerical/Administrative_Clerical-v6903711?_ts=1 - **Application URL:** https://apps.trac.jobs/job-advert/6903711?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nwangliaft.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to join team of Band  2 Clerical Officers at Hinchingbrooke Hospital.  Working with a busy team of administrative and clinical staff within the Emergency  Department this is a very rewarding role. You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our  computerised Patient Administration System, maintaining patient  records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems.  You may also be required to assist the ED administration team with basic office duties. If you are seeking a challenge and possess the skills required this could be the right job for you. You will be supporting the booking in process of patients arriving to our department for the following variety of shifts: Ambulance Booking in Reception: 07:30-18:00 hrs 18:00-02:30 hrs Main Reception: 07:30-18:00 hrs 09:00-20:00 hrs 18:00-midnight hrs Night shift 20:00-08:00 hrs Please be aware this role requires shifts covering a 24 hour period.  The shifts outlined above are the current shift patterns available however, please be aware that these shifts may change in the future depending on the needs of the service. ** Please note this role is not eligible for sponsorship** We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications. ### Main duties of the job To ensure the smooth application and control of all administrative, clerical and computer processes associated with the Emergency Department. Ensuring the provision of effective communication to both patients and staff to enhance patient care. Assisting in the administration for the reception area in the  Emergency Department this post requires keyboard skills, customer service experience and the ability to multitask whilst working within  a busy fast pace environment. ### Detailed job description and main responsibilities Please refer to the Job description and person specification for further information regarding the role. ## Job Details An exciting opportunity has arisen to join team of Band  2 Clerical Officers at Hinchingbrooke Hospital.  Working with a busy team of administrative and clinical staff within the Emergency  Department this is a very rewarding role. You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our  computerised Patient Administration System, maintaining patient  records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems.  You may also be required to assist the ED administration team with basic office duties. If you are seeking a challenge and possess the skills required this could be the right job for you. You will be supporting the booking in process of patients arriving to our department for the following variety of shifts: Ambulance Booking in Reception: 07:30-18:00 hrs 18:00-02:30 hrs Main Reception: 07:30-18:00 hrs 09:00-20:00 hrs 18:00-midnight hrs Night shift 20:00-08:00 hrs Please be aware this role requires shifts covering a 24 hour period.  The shifts outlined above are the current shift patterns available however, please be aware that these shifts may change in the future depending on the needs of the service. ** Please note this role is not eligible for sponsorship** We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications. ## Job Description To ensure the smooth application and control of all administrative, clerical and computer processes associated with the Emergency Department. Ensuring the provision of effective communication to both patients and staff to enhance patient care. Assisting in the administration for the reception area in the  Emergency Department this post requires keyboard skills, customer service experience and the ability to multitask whilst working within  a busy fast pace environment. ## Responsibilities Please refer to the Job description and person specification for further information regarding the role. ## Person Specification ### Knowledge **Essential** - Good organisational and communication skills. - Good working knowledge of Microsoft office - Proven customer service skills ### Experience **Essential** - Comprehensive working knowledge of Microsoft Office, especially Outlook - Customer service experience **Desirable** - Previous experience in an acute or emergency health care clerical environment ### Key Skills **Essential** - Good written and verbal communication skills sufficient to be able to effectively communicate with patients, the multi-disciplinary team and external agencies ### Education and Qualifications **Essential** - Numerate and literate, with Maths and English to GCSE **Desirable** - IT qualification - NVQ level 2/3 ## Documents - [staff benefits (pdf, 576.5kb)](https://www.healthjobsuk.com/documents?edoc=2886) - [living our values (pdf, 260.7kb)](https://www.healthjobsuk.com/documents?edoc=1865) - [we are team nwangliaft (pdf, 8.3mb)](https://www.healthjobsuk.com/documents?edoc=2745) - [information for candidates (pdf, 5.7mb)](https://www.healthjobsuk.com/documents?edoc=2788) - [reception clerical officer jd (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?vdoc=9110676) - [ed reception clerical officer - ps (pdf, 264.1kb)](https://www.healthjobsuk.com/documents?vdoc=9110677) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.