# Reception and Support Technician > NHS job listing from Job Clerk for Mid and South Essex NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/reception-and-support-technician/9a8b8ec7-8c3f-49f0-9f79-cd8405ce09a0 - **Markdown:** https://www.jobclerk.com/job/reception-and-support-technician/9a8b8ec7-8c3f-49f0-9f79-cd8405ce09a0.md ## Summary - **Status:** Archived / closed - **Employer:** Mid and South Essex NHS Foundation Trust - **Location:** Basildon University Hospital - **Workplace type:** onsite - **Profession:** Technician (discipline unspecified) - **Grade:** Band 3 - **Salary:** £25,760 Per Annum (Pro Rata for Part Time) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-27T22:59:00.000Z - **Posted:** 2026-09-14T12:21:32.304Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Basildon/Mid_South_Essex_NHS_Foundation_Trust/Medical_Education/Medical_Education-v8258977 - **Employer website:** https://www.southend.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an enthusiastic and dedicated Receptionist to join our team in the Medical Education Centre at Basildon Hospital. This is a full-time position, Monday to Friday. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. No VISA sponsorship available for this role ### Main duties of the job - Act as first point of contact for visitors to the department, providing a welcoming environment, meeting and greeting all visitors and handling their enquiries professionally and helpfully - Provide an excellent customer care service, including dealing with visitors, telephone and written enquiries for details of meetings, promotions, examinations, activities, training and development sessions and taking action as appropriate - Liaise with key external organisations to ensure the smooth running of study days and other important events - Assist with signing-in and refreshments at events - Ensure any messages are passed to the appropriate person promptly - Provide assistance in supporting an audio-visual service to meet the needs of the users, ensuring appropriate use of equipment at all times - Report technical problems and undertake basic maintenance such as replacing microphones and batteries - Work with internal and external customers to determine their needs for audio visual support during their event - Support with the set-up of audio-visual equipment for training sessions and meetings - Configure equipment to ensure it meets the requirements of the event ### Detailed job description and main responsibilities For further information about the role and the essential criteria, please refer to the attached Job Description. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Qualifications **Essential** - GCSE or equivalent in English, Maths and IT - Ability to use Microsoft Office confidently and competently (e.g Excel, Word, Outlook etc.…) - Technical experience of computers - Ability to work under pressure and demonstrate attention to detail **Desirable** - Previous experience and knowledge of operating video conferencing and audio-visual equipment ### Communication Skills **Essential** - Ability to communicate with people face to face, via email and over the telephone to a high standard **Desirable** - Previously worked in a customer facing role ### Personal and People Development **Essential** - Flexible approach to work ## Documents - [jd (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10605682) - [privacy policy (pdf, 441.0kb)](https://www.healthjobsuk.com/documents?edoc=2077) - [afc pay poster 26/27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=2504) - [trust 10 year strategy (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2947) - [general statements afc - v5.2 (pdf, 592.5kb)](https://www.healthjobsuk.com/documents?edoc=2979) - [leadership and management framework (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?edoc=2880) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.