# Reception administrator

> NHS job listing from Job Clerk for Blackpool Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/reception-administrator/78e2b1e2-754c-48ed-9852-27ddbcf96fb3
- **Markdown:** https://www.jobclerk.com/job/reception-administrator/78e2b1e2-754c-48ed-9852-27ddbcf96fb3.md

## Summary

- **Status:** Live
- **Employer:** Blackpool Teaching Hospitals NHS Foundation Trust
- **Location:** Blackpool Victoria Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-08-26T12:20:53.429Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Blackpool/Blackpool_Teaching_Hospitals_NHS_Foundation_Trust/community_Receptionist/community_Receptionist-v8193121
- **Application URL:** https://apps.trac.jobs/job-advert/8193121?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.blackpoolteachinghospitals.nhs.uk

## Job Content

### Job overview

This is a full-time Administrator post supporting the delivery of community-based services across the Fylde Coast. The post holder will work flexibly across a range of community reception desks, providing a welcoming, professional and efficient first point of contact for patients, visitors, clinical teams and partner services.

The role will involve receiving and directing patients, managing telephone and email enquiries, booking patients in on arrival, arranging follow-up appointments, updating patient information on Trust systems and supporting the smooth day-to-day running of reception areas. The post holder will also provide general administrative support to clinical teams as required, ensuring accurate communication, confidentiality and high standards of customer service at all times.

As the post requires cover across various Fylde Coast community sites, the ability to travel independently between locations is essential. Applicants must be a car driver with access to transport suitable for business use to meet the needs of the service and provide reception cover where required.

Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.

### Main duties of the job

### Detailed job description and main responsibilities

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills and Ability

**Essential**

- Excellent communication skills – both written & oral
- Good IT skills, particularly with Microsoft Word and Excel
- Self-motivated and able to act on own initiative
- Able to work with a great degree of flexibility and adaptability
- Able to work to regular agreed timescales
- Car Owner/driver or suitable alternative transport arrangements to enable you to undertake the job

### Experience and Knowledge

**Essential**

- The ability to work as part of a team in a busy office environment
- The ability to work independently with minimal supervision
- Numerate and able to work accurately
- Ability to be flexible within the workplace, including covering at other bases when required

**Desirable**

- Previous knowledge of using hospital systems
- Experience of NHS systems

### Education and Qualification

**Essential**

- Maths & English GCSE C grade/Level 4 or equivalent

**Desirable**

- ECDL Business & administration NVQ

## Documents

- [b2 admin (pdf, 229.7kb)](https://www.healthjobsuk.com/documents?vdoc=10497971)
- [b2 admin (pdf, 317.0kb)](https://www.healthjobsuk.com/documents?vdoc=10497970)
- [conditions of service (pdf, 376.6kb)](https://www.healthjobsuk.com/documents?vdoc=10569606)
- [application guide booklet (pdf, 511.1kb)](https://www.healthjobsuk.com/documents?edoc=2617)
- [guidance on pre-employment checks (pdf, 64.2kb)](https://www.healthjobsuk.com/documents?edoc=447)
- [statement on recruitment of ex-offenders (pdf, 43.2kb)](https://www.healthjobsuk.com/documents?edoc=448)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.