# RCC Hub Administrator > NHS job listing from Job Clerk for Northern Ireland Ambulance Service NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/rcc-hub-administrator/8f7d43a4-8df3-4b2e-a133-a6819a8af754 - **Markdown:** https://www.jobclerk.com/job/rcc-hub-administrator/8f7d43a4-8df3-4b2e-a133-a6819a8af754.md ## Summary - **Status:** Live - **Employer:** Northern Ireland Ambulance Service NHS Trust - **Location:** Northern Ireland Ambulance Service Headquarters - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £31,049 - £37,796 - **Contract type:** Temporary - **Closing date:** 2026-09-04T17:00:00.000Z - **Posted:** 2026-08-24T19:03:29.983Z - **Source information URL:** https://jobs.hscni.net/Job/48858/rcc-hub-administrator - **Application URL:** https://jobs-app.hscni.net/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2OTM0QTU1MUZFMUE3RkM5NjAzMjIwQkY3QzMmY2FuZF90eXBlPWU%3d - **Employer website:** https://nias.hscni.net ## Job Content ### Job details - Branch: Trust HQ, Knockbracken Healthcare Park ( - Location: Trust HQ, Knockbracken Healthcare Park ( - Directorate: NIAS - Functional Area: NIAS - Salary: Band 5 (£31,049 - £37,796) - Contract Type: Temporary - Opening Date: 24/08/26 - Closes: Fri, 04 September 2026 @ 6:00 PM - Interview Dates: It is anticipated that interviews will take place on 16th September 2026. ### Notes Secondment Opportunity. Open to all staff currently employed within Health and Social Care (HSCNI). The Regional Co-Ordination Centre provides operational and strategic oversight of health and care flows across the Northern Ireland Trusts and operates 7 days per week, 364 days per year (excluding Christmas Day), 0800 – 1800 Monday to Friday, 1000 – 1600 weekends and public holidays with the resource / capability to stand up operations in the event of significant service pressures or an enduring major incident. Before applying, applicants must have sought agreement from their manager that they will be released for the post in accordance with the Trust Secondment Policy. Note that the timescales of the project will require early release of the successful candidate and applicants must also have their line manager’s agreement to this before applying. ### JOB DESCRIPTION ### JOB TITLE Regional Coordination Centre Hub Administrator ### BAND 5 ### DIRECTORATE ### INITIAL LOCATION Northern Ireland Ambulance Service Trust Headquarters Knockbracken Health Care Park Belfast ### REPORTS TO Director RCC ### JOB SUMMARY This is an exciting opportunity to work within the Regional Co-ordination Centre (RCC) for Northern Ireland. The RCC provides operational and strategic oversight of health and care flows across the Northern Ireland Trusts and will operate 7 days per week, 364 days per year (excluding Christmas Day), 1000 – 1800 Monday to Friday, 1000 – 1600 weekends and public holidays with the resource / capability to stand up operations in the event of significant service pressures or an enduring major incident. The postholder will work on a rotational basis providing 7-day cover largely between the hours of 0800 and 1600. The post holder will be responsible for coordinating the information flows from Trusts or information systems to inform daily regional meetings and for capturing discussions at meetings / informing reports. This is a dynamic, key role, providing vital support to the Regional Coordination Centre. The post-holder will be required to establish and maintain effective networks with all who contribute to the RCC. ### KEY DUTIES / RESPONSIBILITIES To provide effective and efficient administrative and secretarial services to the functions of the RCC. To assist in the establishment and maintenance of systems, processes and procedures for the effective and efficient operation of the RCC. Servicing daily meetings, capturing information and reproducing to inform the daily meetings. Capturing discussions and actions from daily meetings Working closely with Co-Directors to ensure daily reports are available to inform the function of the RCC, reporting to Trusts, SPPG and DoH as required To process and record communications from Trusts, SPPG or DoH. To assist in the organisation of the activities of the RCC, participating in relevant Team weekly meetings, workshops/conferences as necessary To assist the Director / Co-Directors to manage the process of agenda setting, the logistics of the organisation of meetings, provision and dissemination of information. To undertake additional responsibilities as required, including relevant decision making regarding the running of the RCC. To assist in the implementation of arrangements to assure strong financial management ensuring efficient and effective use of resources. To assist in the development of systems, processes and procedures for the management of records (both manual and electronic) within the RCC in accordance with HSC policy, DoH guidance and statutory requirements. To assist in introducing best practice information systems in line with HSC, ICT strategy, including electronic document management, ensuring that staff are trained and competent in the use of these systems. ### GENERAL MANAGEMENT RESPONSIBILITIES The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance. Participate in any staff appraisal schemes organised by the RCC and any training relevant to the post. Provide guidance on personal development requirements and advise on and initiate, where appropriate, further training. Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining responsibility and accountability for results. Take such action as may be necessary in disciplinary and grievance matters in accordance with procedures laid down by the RCC. Comply with all relevant HSC policies and procedures, as required. Any other duties as may be assigned from time to time. ### GENERAL REQUIREMENTS ### The post holder will be required to Ensure the HSC policy on equality of opportunity is promoted through their own actions and those of any staff for whom they have responsibility. Co-operate fully with the implementation of HSC Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff. ### Adhere at all times to all HSC policies/codes of conduct, including for example Smoke Free policy IT Security Policy and Code of Conduct standards of attendance, appearance and behaviour Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work. Co-operate fully with regard to HSC policies and procedures relating to infection prevention and control. All employees are legally responsible for all records held, created or used as part of their including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with policy and procedures on records management and to seek advice if in doubt. Take responsibility for his/her own on-going learning and development, in order to maximize his/her potential and continue to meet the demands of the post. Represent commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom they comes into contact in the course of work, in a pleasant, courteous and respectful manner. This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. August 2026 ### PERSONNEL SPECIFICATION ### JOB TITLE AND BAND ### DEPARTMENT / DIRECTORATE ### BASE Northern Ireland Regional Coordination Centre ### SALARY Band 5 ### HOURS 37.5 hours per week. Ref No: August 2026 Following interviews, a waiting list may be compiled for similar full-time/ part-time, permanent, and temporary vacancies which may arise within the next 6 months. ### Notes to applicants You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria. Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn. ### ESSENTIAL CRITERIA SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below. Factor Criteria Method of Assessment Experience Qualifications/ Registration A University Degree or a recognised professional qualification (NQF Level 6 or above) AND at least 2 years’ experience working within the Health and Social Care system in an administrative role at Band 4 or equivalent, to include experience of diary management, reproducing data and updating systems, the efficient servicing of high-level meetings (including minute taking) and working with a range of professional groups OR At least 4 years’ experience within the Health and Social Care system in an administrative role at Band 4 or equivalent, to include experience of diary management, reproducing data and updating systems, the efficient servicing of high-level meetings (including minute taking) and working with a range of professional groups Shortlisting by Application Form SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: Skills / Abilities Demonstrates evidence of the ability to work as part of a team. Interview / Test Demonstrates evidence of effectively working within a dynamic work environment. Demonstrates evidence of the ability to communicate effectively both verbally and in writing. Demonstrates evidence of the ability to prioritise work, meet tight deadlines and work on your own initiative. Decision Making skills Proven ability to exercise good judgement, initiative and discretion. Knowledge Understanding of the HSC environment and/ or a large public sector organisation and working with/for senior executives. Knowledge and proven record of organising and facilitating the efficient functioning of a busy office. Knowledge of good records management – both manual and electronic systems. Reviewed August 2026 ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.