# Radiology Receptionist > NHS job listing from Job Clerk for Frimley Health NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/radiology-receptionist/08c0290b-10a3-439d-acdf-aa1c54968189 - **Markdown:** https://www.jobclerk.com/job/radiology-receptionist/08c0290b-10a3-439d-acdf-aa1c54968189.md ## Summary - **Status:** Live - **Employer:** Frimley Health NHS Foundation Trust - **Town:** Camberley - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,618 per annum incl HCAS - **Contract type:** Fixed term: 12 months (12 months FTC) - **Employment type:** Full time - 37.5 hours per week (Mon-Fri 9AM-5PM) - **Closing date:** 2026-07-21T23:59:00.000Z - **Posted:** 2026-07-14T15:00:41.788Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Surrey/Aldershot/Frimley_Health_NHS_Foundation_Trust/Radiology/Radiology-v8155308 - **Application URL:** https://apps.trac.jobs/job-advert/8155308?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.fhft.nhs.uk ## Job Content ### Job overview Join Our Radiology Team! Full-Time Radiology Administrator (2 Positions Available) Are you organised, personable, and passionate about delivering excellent patient care? We are looking for two enthusiastic, motivated, and detail-oriented individuals to join our friendly Radiology Department. As a key member of our team, you will provide essential administrative and clerical support in a busy, patient-facing environment, helping to ensure our Radiology services run smoothly while delivering an outstanding experience for every patient. What You'll Be Doing - Welcoming and assisting patients in a professional and compassionate manner. - Coordinating patient appointments and supporting patient flow throughout the department. - Maintaining accurate patient records and performing data entry using the EPIC and ICE systems. - Providing administrative support to the wider Radiology team. - Contributing to the efficient day-to-day running of the department. What We're Looking For We're looking for someone who is: - Friendly, approachable, and patient-focused. - Highly organised with excellent attention to detail. - A confident communicator with strong interpersonal skills. - Comfortable using computer systems (full training on EPIC and ICE will be provided). - Reliable, proactive, and able to work effectively as part of a supportive team Location: Aldershot & Farnham Hospital ### Main duties of the job - Provide an efficient and effective service to both patients and other staff - Maintain a customer care approach at all times. - Support the introduction of Government, Trust, and Departmental quality and business initiatives. - Actively encourage feedback as part of the departmental quality initiative - Maintain the high standards of the department by contributing towards individual and team objectives - Maintain good communication and relationships with a number of stakeholders including patients and other users of the service - Convey factual information to patients, including children re: examinations; - To input patient details accurately into Radiology Information System EPIC . - Deal with telephone enquiries from the public in a discreet manner with empathy and sensitivity. - Liaise with GP practices, hospital staff and other associated agencies internally and externally of the Trust in a polite and courteous manner taking action where appropriate and passing information promptly to the appropriate staff. - The staff member will work in our different departments to assist with gaps in the rota and as per operational need - The post holder must be able to travel to our satellite sites on an ad hoc basis to cover other reception areas where necessary - The post holder will work closely with clinicians to ensure a smooth workflow and excellent patient care are delivered ### Detailed job description and main responsibilities For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents. ## Person Specification ### Experience **Essential** - Previous reception duties - Customer care/dealing with the public face to face or by telephone ### Qualifications **Essential** - GCSE English and Maths pass or equivalent. **Desirable** - NVQ in customer care or equivalent qualification ### Skills & Knowledge **Essential** - Flexible – able to work on own initiative and within a team - Good telephone manner - Ability to work to deadlines. Able to work on own initiative and prioritise workload - Ability to prioritise work and to adapt to changing circumstances. - Quick thinking. Ability to respond to routine/special requests to distinguish those to be referred elsewhere. - Ability to work without supervision **Desirable** - Knowledge of the Health Information Systems. ## Documents - [trust values (pdf, 577.9kb)](https://www.healthjobsuk.com/documents?edoc=736) - [afc annex 21 guidance (pdf, 159.6kb)](https://www.healthjobsuk.com/documents?ddoc=1970) - [radiology receptionist (doc, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10455422) - [guidance for applicants (pdf, 262.9kb)](https://www.healthjobsuk.com/documents?ddoc=1513) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.