# Radiology Booking Co-Ordinator/Receptionist > NHS job listing from Job Clerk for The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/radiology-booking-co-ordinatorreceptionist/31d5e0d2-fc26-4597-8ca6-8bd9b6c5f82c - **Markdown:** https://www.jobclerk.com/job/radiology-booking-co-ordinatorreceptionist/31d5e0d2-fc26-4597-8ca6-8bd9b6c5f82c.md ## Summary - **Status:** Live - **Employer:** The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust - **Town:** Oswestry - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Permanent: Full time - **Employment type:** Full time - 37.5 hours per week (To be able to cover shifts in line with the service provision) - **Closing date:** 2026-07-07T23:59:00.000Z - **Posted:** 2026-06-23T14:22:20.544Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Gobowen/The_Robert_Jones_Agnes_Hunt_Orthopaedic_Hospital_NHS_Foundation_Trust/Admin/Admin-v8078899 - **Application URL:** https://apps.trac.jobs/job-advert/8078899?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.rjah.nhs.uk ## Job Content ### Job overview An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist to join our team. The Radiology Booking Office provides a patient focused and responsive contact point for patients, ensuring radiology appointments are booked within the specified time limits for a range of imaging modalities. Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted. ### Main duties of the job Radiology Booking Co-ordinators will manage delegated responsibility in operating a full booking process, receiving paper and electronic referrals for Radiology specialties. Each Booking Co-ordinator will have a lead responsibility for clinic management for a group of Radiologists/Specialties. Booking Co-ordinators will be expected to provide cross cover to other modalities in the absence of colleagues and will be expected to work on a rota basis covering NHS/Private patients bookings, imaging exchange and reception. ### Detailed job description and main responsibilities Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Assistant Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Assistant Service Manager. Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Assistant Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Assistant Service Manager. ## Job Details An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist to join our team. The Radiology Booking Office provides a patient focused and responsive contact point for patients, ensuring radiology appointments are booked within the specified time limits for a range of imaging modalities. Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted. ## Job Description Radiology Booking Co-ordinators will manage delegated responsibility in operating a full booking process, receiving paper and electronic referrals for Radiology specialties. Each Booking Co-ordinator will have a lead responsibility for clinic management for a group of Radiologists/Specialties. Booking Co-ordinators will be expected to provide cross cover to other modalities in the absence of colleagues and will be expected to work on a rota basis covering NHS/Private patients bookings, imaging exchange and reception. ## Responsibilities Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Assistant Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Assistant Service Manager. Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Assistant Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Assistant Service Manager. ## Person Specification ### Values **Essential** - Demonstrates commitment to the Trust's published values ### Knowledge **Essential** - Good knowledge of computer programmes and inputting of data - Good knowledge of booking systems and processes ### Experience **Essential** - Good computer keyboard skills and knowledge of computer programmes such as Micosoft Office - Understanding of and commitment to confidentiality and data security requirements - Experience in an office environment ### Qualifications/Training **Essential** - Relevant NVQ Level 3 or demonstrable level of equivalent experience ### Skills and Competencies **Essential** - Competent in use of Microsoft office functions, email and internet - Customer care skills including a pleasant and professional telephone manner and excellent oral and written communication - Good forward planning and ability to manage and prioritise own workload effectively - Ability to handle a high volume of work and problem solve - Able to work flexibly and work as part of a team ## Documents - [privacy notice (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=3051) - [rjah - information pack (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2796) - [rjah - information pack (pdf, 45.4kb)](https://www.healthjobsuk.com/documents?edoc=3009) - [rjah - information pack (pdf, 47.1kb)](https://www.healthjobsuk.com/documents?edoc=3010) - [job description and person specification (pdf, 792.3kb)](https://www.healthjobsuk.com/documents?vdoc=10370877) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.