# Radiology Administrator / Receptionist

> NHS job listing from Job Clerk for Wye Valley NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/radiology-administrator-receptionist/e3fec0b6-9472-46d1-9f0e-a6f7a63f190c
- **Markdown:** https://www.jobclerk.com/job/radiology-administrator-receptionist/e3fec0b6-9472-46d1-9f0e-a6f7a63f190c.md

## Summary

- **Status:** Live
- **Employer:** Wye Valley NHS Trust
- **Location:** The County Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £24,465 pa pro rata
- **Contract type:** Permanent
- **Employment type:** Part time, Flexible working, 30 hours per week (We are open 365 days a year, working between the hours of 7:30am-8pm. You will be required to work 5 days over a 7 day period.  Evenings, Weekends and Bank Holidays are included.  There is a rota in place to ensure fair shift patterns between staff.)
- **Closing date:** 2026-10-17T22:59:00.000Z
- **Posted:** 2026-10-02T14:45:55.966Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Herefordshire/Hereford/Wye_Valley_NHS_Trust/Administration/Administration-v8333320
- **Application URL:** https://apps.trac.jobs/job-advert/8333320?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wyevalley.nhs.uk

## Job Content

### Job overview

Are you looking for a new challenge, working in a fast paced environment? If so this could be the role for you!

To be responsible for providing an effective service for all patients referred to the Radiology Department.

The successful candidate must be flexible, forward thinking and proactive and require a commitment to ensure we provide a high quality service to our patients. This is a challenging role which requires excellent communication and empathy skills.

To contribute to the delivery of a high quality Radiology Service across the Trust and Community.

The position is 30 hours. We have a variety of shifts. The hours will include evening, weekends and all Bank Holidays as we work 365 days a year, although this is worked on a rotational and fair basis. The successful candidate will be required to work at both the County Hospital site and the Community Diagnostic Centre

### Main duties of the job

- To work together with other staff to promote a smooth and efficient work flow through the department in which he/she is based.
- To provide cover on Reception which includes working across both sites (County Hospital and the Community Diagnostic Centre), in line with service requirements and demands.
- Register patient attendances and any appointment information onto the Radiology Information System (CRIS) and any other relevant IT systems.
- To assist the Radiology Admin Manager in undertaking regular reviews of the office protocols and guidelines by providing advice on changes in working processes.
- To undertake any other clerical duties that may be necessary for the speedy progression of both results and patients through the department to include secretarial support as required

### Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about the role and responsibilities.

### Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

## Person Specification

### Experience

**Essential**

- Previous Clerical/Admin Experience and worked with the General public
- Experience of working within a Call Centre or Customer Service environment or equivalent

**Desirable**

- Knowledge of Hospital IT systems
- Customer Service training

### Education & Qualifications

**Essential**

- Good Standard of General Education
- Computer Literacy

### Skills, Knowledge & Abilities

**Essential**

- Ability to effectively communicate verbally both on the telephone and face to face to a wide range of people
- Ability to work under pressure and deal with difficult and stressful situations
- Good telephone manner

## Documents

- [wvt benefits (pdf, 621.7kb)](https://www.healthjobsuk.com/documents?ddoc=1985)
- [229-cs-8333320 jdps (pdf, 188.3kb)](https://www.healthjobsuk.com/documents?vdoc=10656535)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
