# Radiology Administration Assistant > NHS job listing from Job Clerk for University Hospitals Coventry and Warwickshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/radiology-administration-assistant/d18919b4-9b76-4979-a500-b8d7c7ad00e9 - **Markdown:** https://www.jobclerk.com/job/radiology-administration-assistant/d18919b4-9b76-4979-a500-b8d7c7ad00e9.md ## Summary - **Status:** Live - **Employer:** University Hospitals Coventry and Warwickshire NHS Trust - **Location:** Hospital of St Cross - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pro rata per annum - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week (Monday, Tuesday and Thursday 0800-1600 / 0900-1700 rotation) - **Closing date:** 2026-09-02T22:59:00.000Z - **Posted:** 2026-08-21T10:20:54.323Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Rugby/University_Hospitals_Coventry_Warwickshire_NHS_Trust/Administration/Administration-v8240024 - **Application URL:** https://apps.trac.jobs/job-advert/8240024?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhcw.nhs.uk ## Job Content ### Job overview We are looking to recruit a part-time receptionist to join our reception team within the Radiology Department. The role will encompass dealing with patients, clinical and non-clinical staff by face to face and telephone; subsequently you will require excellent communications skills. A flexible approach to this role is essential to ensure the demands of the service are met. As part of the team you will be registering patients onto the departments RIS system whereby accuracy is essential. Working knowledge of all common computer applications including word is essential, as you will be required to carry out a wide range of transactions and associated data input. Specialist training will be given on 'in house' systems. - hours per week, Monday, Tuesday & Thursday between the hours of 0800 - 1700. Cover at the University Hospital Coventry & Warwickshire may be required in this role. Please be advised that sponsorship is not eligible for this post. Please be advised that interviews are proposed for 15 September 2026. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP. ### Main duties of the job - Act as the first point of contact for patients and visitors dealing with routine enquiries and act as necessary liaising with others as appropriate. - Booking in patients for their appointments. - Processing of referrals in line with Departmental guidelines. - Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested. - Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include IPM, CRRS, Opera, CRIS, Ultra, Respond, IMPAC etc. - Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archive. ### Detailed job description and main responsibilities - Communicate with staff, patients and/or external organisations using appropriate methods. - Responsible for the receipt and distribution of incoming/outgoing post and action accordingly. - Prioritise daily tasks to achieve timescales set. - Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards. - Provide appropriate cover in the absence of other members of the team. - Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement. - Assist with training new team members in Trust operational systems and department procedures. For further details of the role please see the attached job description. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - - Maintains a prominent level of accuracy. - Good level of verbal and written communication - Good organisation skills - Empathetic approach in resolving enquiries. - Able to prioritise and organise own workload. - Able to track information. - Able to recognise issues and refer where appropriate. - Able to manage difficult and distressing situations effectively **Desirable** - - Audio-typing skills - Experience of NHS IT systems ### Knowledge **Essential** - - Working knowledge of Microsoft Outlook, Word and Excel. - Good understanding of general office procedures **Desirable** - - Awareness of current issues within the NHS ### Experience **Essential** - - Experience in customer facing role. - Experience in working in a busy administrative environment ### Qualifications **Essential** - - RSA/OCR II or equivalent typing/word processing - Key Skills Level 2 in literacy and numeracy or equivalent ### Commitment to Trust Values and Behaviours **Essential** - - Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) - Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience ## Documents - [candidate information (pdf, 736.7kb)](https://www.healthjobsuk.com/documents?vdoc=10558140) - [welcoming disabled candidates (pdf, 376.1kb)](https://www.healthjobsuk.com/documents?vdoc=10558141) - [job description and personal specification (pdf, 680.3kb)](https://www.healthjobsuk.com/documents?vdoc=10558169) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.