# Radiology Admin and Clerical Assistant > NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/radiology-admin-and-clerical-assistant/a9da0b8f-7b18-4352-af8e-dd6c3c860afb - **Markdown:** https://www.jobclerk.com/job/radiology-admin-and-clerical-assistant/a9da0b8f-7b18-4352-af8e-dd6c3c860afb.md ## Summary - **Status:** Live - **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust - **Location:** Norfolk and Norwich University Hospital - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 2 - **Salary:** £25,272 per annum (pro rata) - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, - **Closing date:** 2026-11-15T23:59:00.000Z - **Posted:** 2026-11-02T01:00:54.481Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Radiology/Radiology-v8369217 - **Application URL:** https://apps.trac.jobs/job-advert/8369217?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nnuh.nhs.uk ## Job Content ### Job overview The Radiology Admin & Clerical team looking for flexible and motivated people to join our team. We are looking for people that are passionate about providing an exemplary service, to work as part of a dynamic team helping to a deliver a safe and effective Radiology service at the Norfolk and Norwich University Hospital. The successful candidate will be able to work in a systemic and methodical way, using on their own initiative, be conscientious, and have excellent interpersonal communication and customer care skills. Applicants will have a keen eye for detail, with the ability to remain calm under pressure and prioritise workload. This is a varied role including booking radiology appointments by phone with patients, sending letters, coordinating inpatient and ED appointments, and receiving patients on arrival. Location and hours We have both full and part time vacancies available – please include on your application any preferred hours. Shifts are allocated on a roster basis with the earliest starting at 7am and the latest finish of 8pm. We provide a 7-day service therefore will include working weekends and bank holidays. This is a multi-site role, working at the Norfolk and Norwich Hospital, the new Community Diagnostic Centre (based on NNUH site grounds) and Cromer District Hospital. ### Main duties of the job - Schedule Imaging appointments for a range of modalities; Ultrasound, X-Ray, CT, and MRI. This includes calling patients to agree the appointment date and time, giving directions and providing relevant information in preparation for their scan. - Answer incoming calls in a timely manner, working with the team to manage voicemails and emails, assisting patients, staff and healthcare professionals with any queries. - Covering various reception desks within the department, to arrive patients for their appointments and assist with queries. Some reception desks involve liaising with wards and portering services to arrange inpatient scheduling. ### Detailed job description and main responsibilities - To undertake all reception duties, as required, in a pleasant and courteous manner with patients, visitors and other hospital staff. - To liaise directly with Radiographers and other departmental team members, relaying information accurately and promptly. - To undertake and update Soliton, ICE and PAS training to enable the post holder to carry out their duties accurately and efficiently to ensure the efficient running of the department. - To be able to check ICE for electronic requests and deferred orders and register new patients on PAS in a timely manner to ensure the efficient running of the department. - To undertake PAS training to enable the checking, amending and registration of patient demographic details as necessary and the checking of patient activity within the hospital, including changes to clinic appointments. Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - IT skills – accurate data input - Good communication and interpersonal skills - Good customer care skills - Understanding of the need for confidentiality ### Experience **Essential** - Some experience of office/reception work **Desirable** - Experience in NHS or similar ### Qualifications **Essential** - Good general standard of literacy and numeracy ### Attitude, aptitude **Essential** - Flexible – ability to multi-task and prioritise - Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence - Demonstrates understanding and commitment to Equality, Diversity and Inclusion ## Documents - [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809) - [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901) - [job description (pdf, 404.8kb)](https://www.healthjobsuk.com/documents?vdoc=10696699) - [nnuh fraud prevention notice (pdf, 104.6kb)](https://www.healthjobsuk.com/documents?edoc=3081) - [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367) - [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473) - [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166) - [our nnuh disability and long term conditions staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.