# Quality Governance Manager > NHS job listing from Job Clerk for Practice Plus Group. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/quality-governance-manager/163f1d51-5efd-4149-bc65-92f8fa9ed248 - **Markdown:** https://www.jobclerk.com/job/quality-governance-manager/163f1d51-5efd-4149-bc65-92f8fa9ed248.md ## Summary - **Status:** Live - **Employer:** Practice Plus Group - **Location:** Old Wells Road, Shepton Mallet, Somerset, BA4 4LP, United Kingdom - **Workplace type:** onsite - **Profession:** Quality and governance manager - **Salary:** Negotiable - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-10-31T23:59:59.999Z - **Posted:** 2026-10-02T15:18:55.247Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0314-26-2896 - **Application URL:** https://apply.practiceplusgroup.com/vacancies/14659/quality-governance-manager.html - **Employer website:** https://practiceplusgroup.com/our-jobs/join-our-team/ ## Job Content ### Job summary UNLOCK YOUR BEST WORK LIFE + make a difference for every patient Are you passionate about quality, patient safety and continuous improvement? We're looking for a Quality Governance Manager to join our team at Practice Plus Group Hospital Shepton Mallet. This is an exciting opportunity for an experienced governance professional, Registered Nurse or Allied Health Professional to play a key role in supporting and strengthening clinical and non-clinical governance across the hospital. Working closely with senior leaders, operational teams and external stakeholders, you'll help drive quality improvement, support regulatory compliance and ensure patients continue to receive safe, effective and person-centred care. As our Quality Governance Manager, you'll lead and coordinate a range of governance activities, ensuring robust systems and processes are in place to support patient safety, risk management, regulatory compliance and service improvement. You'll oversee governance reporting, incident management, complaints, clinical outcomes, risk registers and patient safety initiatives, whilst supporting the organisation through inspections, accreditation processes and contractual reviews. You'll also provide leadership to the Governance Administrator and Patient Feedback Coordinator and work collaboratively across the hospital to embed a culture of learning and continuous improvement. ### Main duties of the job As our Quality Governance Manager, you will be: - Leading and developing local clinical and non-clinical governance arrangements. - Managing governance systems including incidents, complaints, litigation, risk and quality reporting. - Supporting the investigation and management of patient safety events and learning responses. - Producing governance reports, dashboards and quality assurance documentation. - Monitoring clinical outcomes and identifying trends, risks and opportunities for improvement. - Maintaining and reporting on organisational risk registers. - Supporting regulatory inspections, accreditation programmes and contractual reviews. - Leading on complaints and claims management processes. - Providing governance advice to senior leaders and operational teams. - Supporting quality improvement and service transformation initiatives. - Line managing the Governance Administrator and Patient Feedback Coordinator. ### About us As a Registered Nurse, Allied Health Professional or equivalent governance experience within a healthcare setting, you will also have: - Experience working in healthcare governance, patient safety, risk management, complaints or quality improvement - Excellent knowledge of governance frameworks, incident reporting, audit and regulatory compliance - Strong organisational and analytical skills with excellent attention to detail - Ability to manage multiple priorities and meet deadlines - Excellent communication and relationship-building skills - Strong IT skills and experience using reporting systems and Microsoft Office applications What you can expect in return: - A competitive salary based on experience - An extensive range of wellbeing and lifestyle benefits - 25 days annual leave (increasing with service) plus bank holidays - Mandatory training through our excellent in-house education programme - The support you need to grow in your role and continue your professional development To apply for the role, click on the link below. If you have any questions, contact sarah.melder@practiceplusgroup.com Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK. #L1-SM1 ### Details - Date posted: 02 October 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Full-time - Reference number: 14659 - Job locations: Old Wells Road, Shepton Mallet, Somerset, BA4 4LP, United Kingdom ### Job responsibilities For more information, please request a copy of the full job description from sarah.melder@practiceplusgroup.com ### UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). ## Person Specification ### Qualifications **Essential** - Registered Nurse, Allied Health Professional or equivalent governance experience within a healthcare setting, you will also have: - Experience working in healthcare governance, patient safety, risk management, complaints or quality improvement - Excellent knowledge of governance frameworks, incident reporting, audit and regulatory compliance - Strong organisational and analytical skills with excellent attention to detail - Ability to manage multiple priorities and meet deadlines - Excellent communication and relationship-building skills - Strong IT skills and experience using reporting systems and Microsoft Office applications **Desirable** - Experience supporting inspections, accreditation programmes or regulatory reviews - desirable - Experience managing risk registers, litigation claims or investigation processes - desirable - Knowledge of Datix, Maxims, PSIRF, NHSR, LFPSE, ISCAS and CQC requirements - desirable - Experience leading projects, service improvements or change initiatives - desirable ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.