# Quality and Performance Analyst > NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/quality-and-performance-analyst/79464af2-9f15-49f6-bddb-ee65b9ce17dd - **Markdown:** https://www.jobclerk.com/job/quality-and-performance-analyst/79464af2-9f15-49f6-bddb-ee65b9ce17dd.md ## Summary - **Status:** Live - **Employer:** Dorset Healthcare University NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday 9 am - 5 pm) - **Closing date:** 2026-07-30T23:59:00.000Z - **Posted:** 2026-07-21T11:12:38.622Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Dorset/Dorset_HealthCare_University_NHS_Foundation_Trust/Dorset_Work_Matters/Dorset_Work_Matters-v8124324 - **Application URL:** https://apps.trac.jobs/job-advert/8124324?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dorsethealthcare.nhs.uk ## Job Content ### Job overview Are you passionate about using data, quality improvement and performance intelligence to make a real difference to people's lives? Dorset Work Matters is seeking an enthusiastic and motivated Quality & Performance Analyst to support the delivery and continuous improvement of our highly successful Individual Placement and Support (IPS) service. This is an exciting opportunity to join an innovative partnership between Dorset HealthCare and Dorset Mental Health Forum, helping people experiencing mental health challenges achieve their employment goals as part of their recovery journey. This newly developed role will play a key part in ensuring Dorset Work Matters continues to deliver high-quality, evidence-based employment support that achieves exceptional outcomes for the people we support. We are looking for someone with experience in data analysis, quality assurance, performance monitoring or service improvement, with excellent analytical, organisational and communication skills. Advanced Excel skills and experience producing reports and dashboards are essential. This is an excellent opportunity to join a supportive, innovative and high-performing service that is making a real difference to people's lives across Dorset. ### Main duties of the job Working closely with the Dorset Work Matters Project Lead, Business and Performance teams, Team Leaders and Employment Specialists, you will be responsible for: - Monitoring and analysing service performance against national IPS standards and local targets. - Producing performance dashboards, reports and quality assurance information. - Supporting IPS Fidelity Reviews and undertaking quality improvement activities. - Undertaking audits, data validation and thematic reviews. - Identifying trends, risks and opportunities to improve service delivery. - Developing meaningful performance intelligence to support decision-making. - Working collaboratively with Dorset Mental Health Forum, Community Mental Health Teams and Trust colleagues. - Supporting a culture of continuous improvement through data-driven learning and evidence-based practice. This is an excellent opportunity for someone who enjoys combining analytical skills with a passion for service improvement and making a measurable difference to people's lives. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful. ### Detailed job description and main responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\] ## Person Specification ### JOB-SPECIFIC EXPERIENCE **Essential** - Experience in quality assurance, auditing, compliance monitoring or service evaluation - Experience in data collection, validation and reporting against KPIs and performance measures - Experience developing, interpreting and presenting performance dashboards and management information reports ### PERSONAL QUALITIES/ATTRIBUTES **Essential** - Ability to use initiative and contribute to service improvement and development - Strong written, verbal and presentation skills in English, including the ability to communicate complex information clearly ### KNOWLEDGE, SKILLS AND TRAINING **Essential** - Educated to degree level or equivalent training and experience in a relevant field - Familiarity with Power BI and/or RiO - Advanced IT skills including Microsoft Excel, Word, PowerPoint and database systems **Desirable** - Experience working within NHS Business and Performance / Data Warehouse services ### INFORMATION TECHNOLOGY/RESOURCES **Essential** - Ability to create, maintain and quality assure accurate records, datasets and reporting systems - Skilled in interpreting and analysing information, research and audit data to produce reports and support service improvement ## Documents - [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340) - [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695) - [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941) - [quality and performance analyst (pdf, 384.6kb)](https://www.healthjobsuk.com/documents?vdoc=10420903) - [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.