# Programme Support Officer

> NHS job listing from Job Clerk for Public Health Wales NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/programme-support-officer/cb53e065-41b3-4e78-9cfd-85e5c68434c2
- **Markdown:** https://www.jobclerk.com/job/programme-support-officer/cb53e065-41b3-4e78-9cfd-85e5c68434c2.md

## Summary

- **Status:** Live
- **Employer:** Public Health Wales NHS Trust
- **Location:** 2 Capital Quarter
- **Workplace type:** onsite
- **Profession:** Project support officer
- **Grade:** Band 5
- **Salary:** £32,557 - £39,631 per annum
- **Contract type:** 9 months (Fixed term/secondment Until 23/09/2027 with potential to extend due to maternity cover)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-09-03T13:20:26.777Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Public_Health_Wales_NHS_Trust/Programme_Support/Programme_Support-v8271793
- **Application URL:** https://apps.trac.jobs/job-advert/8271793?ShowJobAdvert=&feedid=9002
- **Employer website:** https://phw.nhs.wales/

## Job Content

### Job overview

This post is a fixed term/secondment for 9 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Are you a highly motivated and skilled individual looking for an exciting Programme Support Officer opportunity to support and lead service transformational projects? If the answer is yes then we’d love to hear from you.

You will provide portfolio, programme and project management administrative support to teams within the Research, Data and Digital Directorate, such as:

- Real Time Suspected Suicide Surveillance (RTSSS)
- Child Death Review Programme (CDRP)

Reporting to the Programme Manager, you will be responsible for providing professional robust governance and efficient administrative support enabling the delivery of successful programmes/projects. This will involve working with key stakeholders to design, plan, manage and deliver the programmes/projects on time and to agreed goals, objectives, resources, milestones, and measures of success which deliver the programme/project objectives.

You will be expected to work across multiple programmes/projects and be able to easily adapt to meet organisational priorities.

### Main duties of the job

- To develop and maintain key reporting documents and programme documentation including (but not limited to) programme/project plans, impact assessments (including DPIA) issue logs and risk registers. Escalate issues and risks as appropriate.
- Assist the Programme Manager and Consultant by providing administrative support for meetings involving accurate recording of minutes and action notes and timely circulation of papers, generating reports, and maintaining effective audit trails, version control and tracking processes using SharePoint.
- Act as a first point of contact and reference for the identified programmes/projects for queries and information. Dealing with and responding effectively to queries from stakeholders providing relevant information as appropriated.
- To assist with the development of service specifications and subsequent monitoring requirements which enable evidencing delivery of required outcomes.
- Coordinate and manage programme/project activities, ensuring effective delivery and compliance with organisational standards.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

Welsh language skills are desirable

## Person Specification

### Other

**Essential**

- Ability to travel between sites in a timely manner to meet the needs of the service.

### Experience

**Essential**

- Experience supporting projects in a formal project environment where professional management methods and techniques were applied including evaluation.
- Experience of managing and organising multiple projects simultaneously.
- Experience of implementing and managing documentation control systems including the use of SharePoint or equivalent.
- Full understanding of the Principles of Data Protection, Information Asset management, including for example, completing of DPIA’s and other impact assessments or data sharing agreements.
- Experience of using MS Project or equivalent to manage project reporting.
- Risk Management experience.
- Formal minuting.

**Desirable**

- Previous NHS experience

### Skills and Attributes

**Essential**

- Excellent written and verbal communication skills including presentation skills.
- Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
- Ability to structure, schedule & monitor programmes of work.
- Confident in the understanding of the project life cycle and able to implement processes for successful monitoring and delivery of the projects/programmes.
- Proven ability in developing work processes, assess the effectiveness of these and make appropriate improvements.
- Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint and SharePoint.
- Ability to work under pressure whilst meeting deadlines and adapt to changes in demand and workload.
- Strong problem-solving skills.
- Ability to work unsupervised with responsibility for managing own work.
- Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role.

**Desirable**

- Welsh Language Skills are desirable at levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

### Qualifications and Knowledge

**Essential**

- Level 6 qualification (e.g. bachelor’s degree BA/BSc, NVQ level 6); or equivalent qualification; or equivalent level of relevant knowledge and skills
- Project Management qualification e.g. Agile or equivalent
- Knowledge of project management methodologies
- Evidence of continuous professional development

## Documents

- [jdps english (pdf, 240.4kb)](https://www.healthjobsuk.com/documents?vdoc=10587071)
- [sdmp cymraeg (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10587072)
- [privacy notice (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?edoc=2374)
- [oh form- ig ffurflen (pdf, 888.5kb)](https://www.healthjobsuk.com/documents?vdoc=10587073)
- [our diversity networks (pdf, 330.6kb)](https://www.healthjobsuk.com/documents?edoc=2347)
- [disability confident employer (pdf, 180.8kb)](https://www.healthjobsuk.com/documents?edoc=2070)
- [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2346)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
