# Proactive Care team - Senior Programme Manager > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/proactive-care-team-senior-programme-manager/52c2d904-a7df-4783-9922-44be8dad67c6 - **Markdown:** https://www.jobclerk.com/job/proactive-care-team-senior-programme-manager/52c2d904-a7df-4783-9922-44be8dad67c6.md ## Summary - **Status:** Live - **Employer:** Central London Community Healthcare NHS Trust - **Location:** Emergency/Out of Hours Dental Services - **Workplace type:** onsite - **Profession:** Programme manager - **Grade:** Band 8 - **Salary:** £68852.00 to £79638.00 - **Contract type:** Fixed term: 10 months (Maternity leave cover January 2027 to November 2027) - **Employment type:** Full time, Flexible working, 37.5 hours per week (Monday to Friday 9-5, some flexibility on distribution of hours for the right candidate) - **Closing date:** 2026-11-16T23:59:59.999Z - **Posted:** 2026-11-02T13:27:09.460Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8341537 - **Application URL:** https://apps.trac.jobs/job-advert/8341537?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We are recruiting a Senior Programme Manager to join the team on a 10-month fixed-term contract, providing maternity leave cover from January 2027 to November 2027. This is an opportunity to lead the implementation of a Proactive Care Service across South and West Hertfordshire to deliver on the strategic ambition of moving to a Neighbourhood Health Service. You will be lead the mobilisation, oversight and delivery of the service within South and West Herts. The Dacorum Neighbourhood is already established with opportunities to further develop and refine the model, and there is an agreed mobilisation plan for extending the service to other Neighbourhoods over the coming months. Elements of the programme include: - coordinating recruitment and workforce mobilisation; - establishing information management and technology (IM&T) and reporting arrangements; - developing pathway documentation; and - establishing effective governance processes. Reporting to the Deputy Director of Operations, you will work closely with senior and clinical leads, transformation colleagues and partner organisations across CLCH and the wider South and West Hertfordshire health and care system. ### Main duties of the job This service sees the shift from reactive care to proactive identification by using risk stratification searches within an ICB dataset. The searches will identify a cohort of frail patients with complex needs, who are at risk of experiencing fragmented care. We know that these patients can benefit from targeted intervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire. This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now. It is essential you have experience of managing complex programmes and have good knowledge of how community services operate. You will be confident in engaging a wide range of stakeholders across organisational boundaries, and be able communicate progress to senior leads within the Health and Care Partnership and Social Finance / the Community Interest Company. ### Detailed job description and main responsibilities Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. ## Person Specification ### Experience **Essential** - Substantial recent experience in managing complex programmes in the public sector environment - Substantial experience of identifying, interpreting and documenting new requirements - Experience of managing large-scale or complex projects involving matrix working - Extensive experience working within the NHS - Experience of working with stakeholders – external and internal - Experience of resource management, staff recruitment, supervision and management - Experience of successfully building effective working relationships with clinicians and managers in order to effectively manage operational delivery - Can demonstrate experience of leading, introducing and managing transformational change programmes - Evidence of successful audit, risk assessment and management in a complex environment including in clinical services - A demonstrable understanding of the drivers for public sector reform, and specifically of the NHS policy agenda - Demonstrable understanding of primary care, acute services and the health and social care agenda - Has demonstrable experience of effective partnership working with other organisations ### Skills and Knowledge **Essential** - Thorough working knowledge of Prince 2 or equivalent - Awareness of requirements of multi-agency working - Understanding of Health Care Partnerships - Able to communicate effectively both verbally and in writing to staff and public at all levels with good presentation skills. - Able to write clear and concise reports and specifications - Advanced negotiation and influencing skills with the ability to engage, build and sustain positive relationships within the trust and across organisational boundaries - Excellent problem solving skills and attention to detail - Competent user of IT systems - Able to work as part of a team or under own initiative - Ability to work under pressure, to tight deadlines and ability to respond to unscheduled tasks - Willingness to constantly learn and improve - Possess self-confidence, enthusiasm, motivation, tact and diplomacy - Excellent interpersonal skills and able to relate to a wide range of staff and colleagues - Ability to pick things up quickly and ‘hit the ground running’ - Awareness of current developments in the NHS and is politically astute - Innovative, analytical and strategic thinking ability - ‘Can do’ approach ### Education/Qualifications **Essential** - Educated to degree level or equivalent professional qualification and relevant experience or equivalent - Prince 2 Practitioner or equivalent - Can evidence recent and on-going personal development activity **Desirable** - Programme/project qualification or equivalent ## Documents - [clch trust values (pdf, 720.3kb)](https://www.healthjobsuk.com/documents?vdoc=10665742) - [functional requirements (pdf, 439.8kb)](https://www.healthjobsuk.com/documents?vdoc=10665741) - [proactive care - programme manager (doc, 111.0kb)](https://www.healthjobsuk.com/documents?vdoc=10665740) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.