# Private Patient Finance Officer > NHS job listing from Job Clerk for Oxford University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/private-patient-finance-officer/d31ec2f3-41f4-4a83-b743-cc94c37a6f84 - **Markdown:** https://www.jobclerk.com/job/private-patient-finance-officer/d31ec2f3-41f4-4a83-b743-cc94c37a6f84.md ## Summary - **Status:** Live - **Employer:** Oxford University Hospitals NHS Foundation Trust - **Town:** Oxford - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (On Site Role at Unipart House) - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-29T11:10:47.629Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/Oxford/Oxford_University_Hospitals_NHS_Foundation_Trust/Private_Patients_Overseas_Visitors/Private_Patients_Overseas_Visitors-v8026941 - **Application URL:** https://apps.trac.jobs/job-advert/8026941?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ouh.nhs.uk ## Job Content ### Job overview This Band 4 role supports Private Patient Services by ensuring private and non-NHS patient activity is billed accurately and promptly, helping the Trust recover income that can be reinvested into NHS services. The post focuses on reviewing records, applying tariffs and contractual rules, resolving billing queries, and supporting cash collection, rather than accounting or financial reporting. ### Main duties of the job The role involves producing accurate invoices for private and non-NHS patient activity, aligning the clinical records with the tariffs and contractual rules before invoicing. You will also be involved in investigating discrepancies and helping to resolve billing and payment queries with patients, insurers and internal teams. It also includes maintaining accurate records, supporting credit control and debt recovery where required, and acting as a key contact for billing-related queries while contributing to team knowledge and process support. ### Detailed job description and main responsibilities ### MAIN TASKS AND RESPONSIBILITIES: ### Cash collection: ### Other - Review clinical records and supporting documentation to identify chargeable private patient activity accurately and comprehensively. - Apply insurer contracts, self-pay tariffs and agreed pricing schedules to prepare complete and accurate invoices. - Ensure that all documentation required to support billing is obtained and verified, including authorisations, undertakings to pay, deposits and accurate patient information. - Undertake invoicing activity within agreed timescales to support prompt income recovery and minimise delays in billing. - Use Compucare, spreadsheets and other relevant systems to validate information and support accurate invoice generation. - Communicate professionally with patients, insurers and internal stakeholders to issue invoices, respond to queries and support timely receipt of payment. - Support cash collection activity through the timely follow-up of outstanding invoices and investigation of non-payment. - Use clear and effective written and verbal communication to support resolution of payment issues and maintain constructive working relationships. - Contribute to credit control processes, including liaison with debt collection agencies where appropriate and in accordance with departmental procedures. - Provide clear explanations of invoice requirements, payment processes and relevant financial procedures to non-finance contacts. - Provide support with associated finance and administrative duties, including professional fees and other tasks allocated by the Team Leader. - Assist with relevant month-end activity and other routine reporting processes relating to private patient billing and cash collection. - Manage and prioritise workload effectively, including identifying urgent cases for invoicing and supporting delivery of team objectives. ## Job Details This Band 4 role supports Private Patient Services by ensuring private and non-NHS patient activity is billed accurately and promptly, helping the Trust recover income that can be reinvested into NHS services. The post focuses on reviewing records, applying tariffs and contractual rules, resolving billing queries, and supporting cash collection, rather than accounting or financial reporting. ## Job Description The role involves producing accurate invoices for private and non-NHS patient activity, aligning the clinical records with the tariffs and contractual rules before invoicing. You will also be involved in investigating discrepancies and helping to resolve billing and payment queries with patients, insurers and internal teams. It also includes maintaining accurate records, supporting credit control and debt recovery where required, and acting as a key contact for billing-related queries while contributing to team knowledge and process support. ## Responsibilities Review clinical records and supporting documentation to identify chargeable private patient activity accurately and comprehensively. Apply insurer contracts, self-pay tariffs and agreed pricing schedules to prepare complete and accurate invoices. Ensure that all documentation required to support billing is obtained and verified, including authorisations, undertakings to pay, deposits and accurate patient information. Undertake invoicing activity within agreed timescales to support prompt income recovery and minimise delays in billing. Use Compucare, spreadsheets and other relevant systems to validate information and support accurate invoice generation. Communicate professionally with patients, insurers and internal stakeholders to issue invoices, respond to queries and support timely receipt of payment. Support cash collection activity through the timely follow-up of outstanding invoices and investigation of non-payment. Use clear and effective written and verbal communication to support resolution of payment issues and maintain constructive working relationships. Contribute to credit control processes, including liaison with debt collection agencies where appropriate and in accordance with departmental procedures. Provide clear explanations of invoice requirements, payment processes and relevant financial procedures to non-finance contacts. Provide support with associated finance and administrative duties, including professional fees and other tasks allocated by the Team Leader. Assist with relevant month-end activity and other routine reporting processes relating to private patient billing and cash collection. Manage and prioritise workload effectively, including identifying urgent cases for invoicing and supporting delivery of team objectives. ## Person Specification ### Interview face to face **Essential** - Experience of working in an administrative or operational role - Experience of working with data, spreadsheets or computer systems - Experience of handling queries and providing customer-focused service **Desirable** - Experience within the NHS or healthcare environment - Experience of invoicing, billing, or credit control processes - Experience working with multiple stakeholders, including external organisations - Experience of working with Electronic Patient Records ## Documents - [ps (pdf, 32.7kb)](https://www.healthjobsuk.com/documents?vdoc=10326207) - [jd (pdf, 160.4kb)](https://www.healthjobsuk.com/documents?vdoc=10326206) - [advert (pdf, 64.7kb)](https://www.healthjobsuk.com/documents?vdoc=10326208) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.