# Pre Operative Outpatient Appointment Officer > NHS job listing from Job Clerk for Frimley Health NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/pre-operative-outpatient-appointment-officer/68ecbaaf-ed20-4df3-8f5f-48122c634d95 - **Markdown:** https://www.jobclerk.com/job/pre-operative-outpatient-appointment-officer/68ecbaaf-ed20-4df3-8f5f-48122c634d95.md ## Summary - **Status:** Live - **Employer:** Frimley Health NHS Foundation Trust - **Location:** Wexham Park Hospital - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £27,106 - £28,850 per annum incl HCAS - **Contract type:** 12 months (Fixed Term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-08-27T22:59:00.000Z - **Posted:** 2026-08-20T15:00:53.434Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Surrey/Slough/Frimley_Health_NHS_Foundation_Trust/Outpatient_Appointment_Officer/Outpatient_Appointment_Officer-v8186459 - **Application URL:** https://apps.trac.jobs/job-advert/8186459?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.fhft.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen within our friendly Pre-Operative Assessment Department at Wexham Park Hospital. We provide a high-quality, patient-centred service for the majority of elective surgical patients attending the hospital, ensuring agreed Trust standards are achieved. This is a 37.5-hour post, with department operating hours of 7:00am to 6:00pm, Monday to Friday. We are looking for a motivated and resilient Administrator with a positive, can-do attitude to join our dedicated team. The successful candidate will have excellent communication skills, be committed to delivering high standards of patient care, and enjoy working in a busy healthcare environment. A friendly, professional, and patient-focused approach is essential. In return, we offer excellent opportunities for professional development through in-house training and educational support. ### Main duties of the job The Outpatient Appointments Officer is a key member of the Pre-Operative Assessment team, responsible for the effective coordination of outpatient appointments and patient pathways. The post holder will use EPIC to manage patient bookings, liaise with a range of healthcare professionals, and ensure administrative processes support the timely progression of patients through the elective surgery pathway. The role requires excellent organisational skills, attention to detail, and a commitment to delivering a high-quality patient-centred service. ### Detailed job description and main responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Experience working in a busy administrative or hospital environment - Minimum of 1 year customer service experience - Experience communicating with patients, relatives and healthcare professionals **Desirable** - NHS administrative experience - Outpatient or Pre-Operative Assessment experience - Call centre or appointment booking experience ### Qualifications **Essential** - GCSE English and Maths (Grade C/4 or above) or equivalent - NVQ Level 3 in Business Administration or equivalent experience - Competent in Microsoft Office applications **Desirable** - Proficient in Digital processes - ECDL or equivelant qualification - Experience using NHS digital systems (e.g. EPIC) ### Skills & Knowledge **Essential** - Excellent verbal and written communication skills - Strong orgnaisational and time management skills - Able to work independently and within a multidisciplinary team **Desirable** - Strong organisational and time management skills - Able to work independently and within a multidisciplinary team - Understanding of outpatient booking processes ## Documents - [trust values (pdf, 577.9kb)](https://www.healthjobsuk.com/documents?edoc=736) - [pre-operative outpatient appointment officer (pdf, 194.5kb)](https://www.healthjobsuk.com/documents?vdoc=10490483) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.